Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Area Manager II, YHM1 • Hamilton, Ontario, CAN
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community.Inspired by the great outdoors, we create timeless, sustainable apparel and lea... Show more
A leading building materials company in Puslinch, Ontario is seeking a Quality Control Manager to enhance business processes and improve quality assurance systems.The role requires an engineering d... Show more
Join LabStore as a Facility Manager and lead day-to-day operations while ensuring safety and compliance.This role emphasizes effective management, financial oversight, and collaborative service.We ... Show more
Nasdaq: TLRY; TSX: TLRY), is a leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America.Tilray is a transforma... Show more
A leading supplier in lifting equipment in Hamilton is seeking a skilled Branch Manager to oversee daily operations.This role will involve enhancing efficiency, managing resources, and ensuring exc... Show more
Join Premier Equipment as an Ontario Agricultural Sales Representative, where you'll champion innovative agricultural solutions.Your role will be pivotal in connecting farmers with John Deere’s ran... Show more
North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings.We have been steadily growing our footprint and industry leadership for nearly 10... Show more
Manager, Technology Recruitment at ML6 Search + Talent Advisory.Our client is seeking a dedicated and organized Clinic Manager to lead operations at their busy healthcare clinic in Hamilton.This ro... Show more
Doman Building Materials is an exciting place to work as an Account Manager.Operating in every province throughout Canada, the Account Manager will support our customers in the Southwestern Ontario... Show more
A leading fashion retailer in Halton Hills is seeking a Floor Supervisor to enhance customer experience and lead a team.Candidates should have a minimum of 2 years retail experience and possess str... Show more
We are looking for AZ Owner Operators to run regionally within ON/PQ.Regional drivers are out through the week and home on weekends running Ontario and Quebec, hauling building products on flatbed ... Show more
AtomVie Global Radiopharma Inc.We work with our partners to transform patients’ lives by advancing high quality drugs for the treatment and diagnosis of diseases.We are a community that challenges ... Show more
Manufacturing and Distribution Manager Burford, Ontario On behalf of Home Hardware, Prime Management Group Inc.Manufacturing and Distribution Manager for the BeautiTone Paint and Home Products oper... Show more
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity.Professional level sales and management position capable ... Show more
ADM) is responsible for expanding and strengthening Nova’s exclusive agency channel, driving profitable growth through a sales-driven and entrepreneurial culture.This role plays a critical part in ... Show more
Join our growing team! We are looking for a Restaurant Manager!.As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest,... Show more
We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or t... Show more
My husband and I are both business owners, and I also work full-time at the Cayuga office.Because our time with our children is so precious, we want to be fully present and focused on them when wer... Show more
An established agricultural solutions provider is seeking a Market Development Manager to enhance its presence across Ontario.This strategic role involves collaborating with leadership to identify ... Show more
Since 1968, Robert’s Equipment has been more than a dealership — we’ve been a trusted partner to the people who feed, build, and care for our communities.What started as a single family‑run locatio... Show more
){kind=logo}
