The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Customer Service Associate - Bilingual - $24 / hour • Laval, Quebec
A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more
We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families.Our team is growing, and we are currently seeki... Show more
ASSOCIATE GENERAL COUNSEL - REMOTE WORK FROM HOME.Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-pro... Show more
Become a Bilingual Customer Service Representative at Canon Canada, working remotely to provide outstanding client service in French and English.You'll play a crucial role in customer communication... Show more
Join ClaimsPro LP as a Bilingual Claims Representative, working remotely across Canada.Your main focus will be to assist clients with insurance claims in both English and French.In this full-time p... Show more
Associés au service à la clientèle.Village des Valeurs fait partie de la famille de magasins Savers.Nous sommes un détaillant mondial à but lucratif d’articles d’occasions, offrant des vêtements, a... Show more
Une entreprise de gestion de l'expérience client recherche un représentant du service à la clientèle passionné pour fournir des solutions adaptées aux clients.Le candidat idéal devra avoir une expé... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
A leading financial institution in Montreal is seeking an Associate for their Exclusive Remote Advisory Service team.In this role, you will support clients by providing top-quality customer service... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Ayez une meilleure maîtrise de vos heures de travail.Soyez travailleur autonome, mais travaillez avec nous!.Réseau, une division de McCarthy Tétrault S.Réseau, les candidats sélectionnés se joignen... Show more
Step into a remote role where your customer service skills make a difference in the lives of working families.Join a trusted organization with over 65 years of experience in providing support.As a ... Show more
A recruitment agency is seeking enthusiastic individuals for a remote Entry Level Customer Service position.This role involves managing client calls, scheduling appointments, and advising on produc... Show more
Seize a high-income opportunity as a Remote Sales Associate! Work 100% from home with a flexible schedule and commission-based earnings that reflect your dedication.This role targets licensed sales... Show more
Une entreprise d'assurances recherche un(e) Représentant(e) bilingue du service à la clientèle à Montréal.Ce poste consiste à offrir une expérience de service de haute qualité par divers canaux de ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
Représentant(e) bilingue, Service à la clientèle, Marchés individuels.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 50 880 $ à 75 060 $.Cette f... Show more
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more
We are hiring a Bilingual Customer Relations Agent.Answer incoming calls on the customer service queue and make outbound calls when necessary.Handle between 50 to 65 calls a day.Identify, solve and... Show more
We are currently inviting qualified ESL teachers to apply for a remote instructional role supporting international learners through our structured online teaching platform.This is a contract-based ... Show more
