Talent.com
0000050824 RBC Life Insurance Company
Bilingual Disability Claims Specialist, Group Insurance0000050824 RBC Life Insurance Company • Canada,Quebec,HYACINTHE,SAINT
Bilingual Disability Claims Specialist, Group Insurance

Bilingual Disability Claims Specialist, Group Insurance

0000050824 RBC Life Insurance Company • Canada,Quebec,HYACINTHE,SAINT
29 days ago
Job type
  • Full-time
Job description

Job Description

What is the opportunity?As a Bilingual Disability Claims Specialist in Group Insurance, you will be part of a supportive, multidisciplinary team with expertise across diverse fields dedicated to ensuring excellent client service while managing risk strategies that impact on the company’s reputation, regulatory risk, client relationships, financial results and business retention. Group claims are a team effort! You will be navigating employer relationships, coordinate return-to-work plans, and manage multi-party communication – making stakeholder management a key part of your role.Ready to make a difference? Let’s empower lives, strengthen communities, and build a brighter future—one claim at a time!This role is open to candidates from the following provinces: Ontario, Quebec, New Brunswick, Nova Scotia, Alberta, Manitoba, and Prince Edward Island.What will you do?
  • Adjudication: Fairly and objectively assess disability claims using a multidisciplinary approach, prioritizing critical tasks while ensuring compliance with policies, procedures, and regulatory requirements.
  • Communication: Deliver clear, empathetic, and timely communication to clients, employers, and partners, particularly when handling sensitive decisions such as claim denials.
  • Critical Analysis & Decision Making: Use critical thinking to make informed, timely decisions based on thorough evaluations of claim details.
  • Negotiation and Resolution: Clearly articulate claim decisions in writing and verbally to address concerns, foster mutual respect, and manage escalations effectively.
  • Claim Management: Efficiently and accurately manage a high-volume caseload, calculate benefit payments, and implement return-to-work strategies to support claimants’ recovery.
  • Stakeholder Building: Cultivate strong relationships with key stakeholders and claimants to facilitate recovery and successful return-to-work outcomes.
  • Cross-Functional Collaboration: Collaborate seamlessly with medical, legal, and client service professionals to ensure consistency and drive positive results throughout the claims process.
  • High Sustained Concentration and Mental Processing: Maintain focus and mental acuity to effectively handle complex cases and high-volume workloads.
What will you need to succeed?Must-have
  • Post-secondary education in healthcare or a related field, or equivalent work experience.
  • Minimum 2 years in Short Term or Long-Term Disability claims.
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Exceptional verbal and written English skills, with the ability to navigate emotionally sensitive conversations empathetically and professionally.
  • Excellent problem-solving and decision-making skills with demonstrated ability to manage complex information and make evidence-based decisions
  • Strong analytical skills to manage complex information and make evidence-based decisions.
  • Ability to work independently with strong organizational and time management skills to strategically deliver the greatest impact.
  • Ability to meet the technological and confidentiality requirements of the role (internet connectivity, and private space)
  • Proficiency in digital tools, Microsoft Outlook, Excel, Word, and ability to navigate multiple systems.
  • Basic math skills and an understanding of financial information.
Nice-to-have
  • Learning Agility: Adaptability and resilience in managing change and evolving processes
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career
  • Flexible work/life balance options
  • RBCI software tools to boost your productivity
Job SkillsActive Learning, Coverage Analysis, Critical Thinking, Customer Service, Insurance Claims Investigations, Insurance Operations, Insurance Product Development, Knowledge of Claims, Long Term Planning, Settlement NegotiationsAdditional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-10

Application Deadline:

2026-05-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Create a job alert for this search

Bilingual Disability Claims Specialist, Group Insurance • Canada,Quebec,HYACINTHE,SAINT

Similar jobs

Deliver with Uber - Sign Up and Start Earning

Uber eatsChénéville, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Parts Clerk

Aebi Schmidt CanadaSaint-André-Avellin, QC, Canada
Full-time +1

PARTS CLERK<br/><br/>At Aebi Schmidt Canada, an Aebi Schmidt brand located in Saint-André-Avellin, we take pride in the innovation, collaboration, and dedication we bring to excellence.... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausCasselman, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Partenaire d'affaires Ressources humaines

Lauzon – Planchers de bois exclusifsPapineauville, QC, CA
Full-time

Vous avez de l'expériences en re.L'on vous reconnait pour votre savoir-être avec les autres et.Vous avez de l'expérience ou aimeriez travailler dans le secteur manufacturier? Nous avons une autre p... Show more

 • Promoted

Crew Member - Flexible Hours, Inclusive Team & Growth

McDonald's CanadaPapineauville, Outaouais, CA
Full-time

A leading foodservice retailer in Papineauville is seeking team members to provide exceptional customer service.Responsibilities include greeting guests, taking orders, preparing food, and ensuring... Show more

 • Promoted

Remote Benefits Sales Associate

Spade RecruitingNorth Stormont, Ontario, Canada
Remote
Permanent

Position Summary We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families.Our team is growing, and we ar... Show more

 • Promoted

Spanish Private Tutoring Jobs Prescott and Russell United Counties

SuperprofPrescott and Russell United Counties, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Chinese Private Tutoring Jobs Casselman

SuperprofCasselman, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Chinese Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Spanish Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Want Cash Jobs? Earn With Uber Instead

Uber eatsLac-Simon, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Holistic Financial Advisor | Build Futures

ScotiabankCasselman, ON, CA
Full-time

A leading bank in the Americas is seeking a Financial Advisor in Casselman, Ontario.This role focuses on building strong customer relationships and developing personalized financial strategies.Cand... Show more

 • Promoted

Bilingual Parts Specialist — Customer Support & Logistics

Aebi Schmidt CanadaSaint-André-Avellin, Outaouais, CA
Full-time +1

A leading parts supplier in Saint-André-Avellin is seeking a Parts Clerk to enhance customer service and handle requests for parts.The ideal candidate will be bilingual in English and French and po... Show more

 • Promoted

Accounting Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Finance Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Deliver with Uber - Flexible Gig

Uber eatsChénéville, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Accounting Private Tutoring Jobs Casselman

SuperprofCasselman, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Statistics Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

ESL Private Tutoring Jobs Crysler

SuperprofCrysler, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more