Event Staff - Guest Services.

Overview

Job Skills / Requirements

We are currently accepting applications for part-time and casual/on-call Event Staff to join our growing event team in Victoria.

Shifts are typically in the evenings and on weekends, and would pair well with a full-time job to offer some supplemental income.

Some of the roles we are looking to fill are:

• Guest Services
• Access Control

Training Wage: $18.75 per hour

Site wage: $18.75-$20.00 per hour

WHAT YOU WILL DO

Our Event Team at event based facilities conduct regular patrols, provide impeccable customer service, and respond to incidents and emergencies as required. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve.

Crowd Control:

• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Assist in directing attendees to their designated areas and seats.

Ticketing and Access Control:

• Verify tickets and credentials at entry points.
• Ensure the smooth entry and exit of attendees.

Customer Service:

• Provide exceptional customer service by assisting attendees with inquiries and offering guidance.
• Address and resolve issues promptly and professionally.

YOU’RE A GREAT FIT IF YOU:

• Provide exceptional customer service, with an exceptional smile.
• Have strong communication skills.
• Are eligible to work in Canada.
• Are in need of supplemental income.

NICE TO HAVE:

• Good problem solving and decision-making skills, including working under pressure.
• Strong Teamwork skills.
• Discretion when handling confidential and private information.
• Ability to stand, walk and sit for extended periods of time.
• Flexible availability including weekends and evening shifts.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

LET’S GET STARTED!

Education Requirements (All)

High School Diploma/GED