The Software Admin Coordinator role is responsible for coordinating and supporting all aspects of the software renewal process. This includes preparing customer profiles and renewal quotes, maintaining accurate records, and liaising with internal teams and customers to ensure timely renewals. The position also involves proactive follow‑up on upcoming expirations, processing adjustments, and handling renewal‑related inquiries and reports.
Responsibilities
- Providing Administrative Sales Support for Software Renewals
- Prepare Software profiles for customers
- Prepare Software renewal quotes
- Collaborate with Evertz internal teams on aspects related to Software
- Update Software database in AS400 (SL02) with current and relevant information
- Follow up customers on quotes with expired Software renewal
- Proactive follow up with Software customers that have Software expiring within 90 days
- Process requests to adjust expiry dates
- Review Annual Renewal section on new system quotes
- Collaborate with customers on Software renewal quotes (as required)
- Process monthly / weekly software summary reports from AS400 / Salesweb
- Sort and process inquiries to Evertz License Renewal Inbox
- Other duties as required
Qualifications
College Education in a related field (Business, Administration) or related experienceSuperior organizational skills and problem‑solving abilitiesExcellent verbal and written communication skills, time‑management skills and interpersonal skillsKnowledge of Microsoft Excel, Word, and OutlookBenefits
Employer funded benefits programCompetitive total compensation packageWork‑Life BalanceEmployee assistance planEmployee Discount PlatformCareer ProgressionCasual Work EnvironmentSocial Events and Sports TeamsOnsite CounsellorLocation : Burlington, Ontario (in‑office position)
Hours : Monday – Friday, 40 hours
Salary Range : $40,000 – $45,000 CAD
About Us : Evertz Microsystems (TSX : ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on‑demand services, WebTV, IPTV, and mobile devices. With over 2,000 employees, Evertz is a recognized leader in the broadcast industry and is committed to equal employment opportunity for all employees and applicants.
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