Talent.com
The Body Shop International Limited
FT Team Lead (CAN) - Hillcrest MallThe Body Shop International Limited • Richmond Hill, ON, CA
FT Team Lead (CAN) - Hillcrest Mall

FT Team Lead (CAN) - Hillcrest Mall

The Body Shop International Limited • Richmond Hill, ON, CA
30+ days ago
Job type
  • Full-time
Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

  • Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
  • Problem solves effectively & proactively as much as possible using available resources
  • Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
  • Communicate effectively & act as a flexible & responsible role model to your team
  • Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
  • Working with the Store Management team to:
    o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
    o Ensure development of customer loyalty to further build The Body Shop brand
    o Meet sales & performance targets
    o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants

What we look for

  • Experience in a customer facing role and a genuine passion for beauty & the retail industry
  • Ability to communicate & listen effectively & demonstrate operational skills
  • Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
  • A positive mindset with the willingness to continuously develop yourself
  • Ability to multitask, manage time & work flexible hours
  • Ability to work independently with minimal direction


What we offer

  • Comprehensive onboarding in your new position
  • Training hours for you & your team as needed
  • A 50% staff discount on regular product & 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Ability to offer a real living wage to your Customer Consultants
  • Opportunities to grow within the Brand
  • Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Talent Drivers

Collaborative SkillsPurposePersonal ConductLeadershipCommerciality

We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.

Create a job alert for this search

FT Team Lead (CAN) - Hillcrest Mall • Richmond Hill, ON, CA

Similar jobs

Interac Internal Audit Team Lead

Interactoronto, on, Canada
Full-time

Shape audit strategy as the Team Lead for Internal Audit at Interac.Guide a skilled team while overseeing audit governance and implementing GRC tools from Canada.As the Internal Audit Team Lead rep... Show more

 • Promoted

Technical Team Lead

Range GroupToronto, Ontario, Canada
Full-time

Technical Team Leader – TripArc’s Hotel Gateway Team.TripArc’s Hotel Gateway team is looking for an experienced Technical Team Leader to help manage a team of developers to build out software align... Show more

 • Promoted

Systems Team Lead

Tech Talent InternationalToronto, ON, CA
Full-time

Fortune 100/500/1000 companies in Canada.We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on var... Show more

 • Promoted

Senior Account Associate / Team Lead

Guardian PartnersToronto
Full-time

Guardian Capital Group Limited (“GCG”) is a diversified financial services company which serves the needs of clients ranging from private clients to institutions.Outsourced Chief Investment Officer... Show more

 • Promoted

Retail Shift Lead

MonosToronto, ON, CA
Full-time

Be among the first 25 applicants.Direct message the job poster from Monos.People & Culture | HR & Recruitment Expert | Scaling Culture Led Brands | Retail + Consumer Growth | Builder of HR from 0–1... Show more

 • Promoted

Best Buy Customer Care Team Leader

Best Buy CanadaRichmond Hill, York Region, CA
Full-time

Join Best Buy in Richmond Hill, Ontario as a Customer Care Team Leader.This role focuses on coaching a dedicated team to provide outstanding customer support and satisfaction.Wield your experience ... Show more

 • Promoted

Team Lead

brobstongroup.com - JobboardToronto, ON, CA
Full-time

As a Team Lead you will act as an ambassador of the brand, supporting the Store Manager and Team Managers to mentor and develop the sales team while delivering exceptional client experiences.You wi... Show more

 • Promoted

GTA Sales Team Lead with WIN

Lifestyle Home ProductsToronto, ON, CA
Full-time

Elevate your career with Warehouse Installation Network (WIN) as a GTA Sales Team Lead.This role focuses on in-store sales leadership and driving performance in Canada’s retail sector.WIN is search... Show more

 • Promoted

Team Lead - Yorkdale Shopping Centre, Toronto - $37 - $40 An Hour

MonclerNorth York, Canada
Full-time

Lead a retail team to achieve sales goals and deliver exceptional client experiences, focusing on client relationships, team development, and operational efficiency in a luxury environment. Show more

 • Promoted

Lead

Arc'teryx EquipmentToronto, ON, CA
Full-time +1

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience.You are... Show more

 • Promoted

ALO Operations Lead with Inventory Focus

ALOToronto, ON, CA
Full-time

Enhance operational effectiveness at ALO Wellness as an Operations Lead, ensuring high inventory standards and an exceptional shopping experience.Lead a motivated team in a dynamic environment.As a... Show more

 • Promoted

Power Platform Team Lead Role in Toronto

Aecon ConcessionsToronto
Full-time

Shape the future at Aecon as a Team Lead in Technical Development focusing on Power Platform and custom applications in Toronto.Lead a diverse team to drive AP Automation innovations.In this strate... Show more

 • Promoted

Software Team Lead

STACK IT RecruitmentToronto, ON, CA
Full-time

Love building products that matter and leading small, high-impact teams?.This is an opportunity to step into a hands‑on leadership role where your technical expertise and people skills directly sha... Show more

 • Promoted

B2B Team Lead

TPToronto, ON, CA
Full-time

Advertised as: B2B Team Lead – Medical.Location: Toronto Office (75 Eglinton Avenue) – 90 days on site, then Hybrid.We are looking for a Sales Customer Experience Team Lead for a supplier servicing... Show more

 • Promoted

Credit Team Lead

UlineToronto, ON, CA
Full-time

Pay from $50 to $55 per hour with significant growth and earning potential!.James Snow Parkway North, Milton, ON L9T 8L1.Are you an emerging leader in the financial field with a passion for collabo... Show more

 • Promoted

Full-Time Key Lead (Upper Canada Mall) - New Store Opening!

KnixNewmarket, ON, CA
Full-time

As a Key Lead at Knix, you create a warm, inclusive, and confidence‑building experience for every customer and know how to cater towards our customer's unique needs.You bring the Knix experience to... Show more

 • Promoted

GARAGE - Operations Associate PT - Upper Canada Mall

Groupe Dynamite, Inc GarageNewmarket, ON, CA
Full-time

We’re not just a fashion brand - we’re a movement.Our core strengths are rooted in our team, our innovation and our customers.We are proud to hire and retain aspirational leaders who are driven to ... Show more

 • Promoted

CA Outbound Team Lead

Brasseler USA Inc.Toronto, ON, CA
Full-time

Warehouse Team Lead (Outbound)Niagara-on-the-Lake, ONONSITEHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work... Show more

 • Promoted

GARAGE - Operations Associate PT - Upper Canada Mall

Groupe DynamiteNewmarket, ON, CA
Full-time

We’re not just a fashion brand - we’re a movement.At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel ... Show more

 • Promoted

Architectural Team Lead - Entitlements

MG2 DesignToronto, ON, CA
Full-time

MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Team Lead - Entitlements to join our Client Programs Market team in Toronto, ON! You will be working in ... Show more