Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $102,600.00 to $120,600.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes
Posting End Date: Open until filled
As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.
We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.
You’re a reporting mastermind with a natural talent for analyzing labour scheduling requirements to maximize the skills of any workforce. You’re an exceptional leader well-versed in workforce management who can leverage information to accurately forecast labour models to support scheduling strategies to achieve strategic objectives.
As our Workforce Planning Manager, you’ll put your expertise to work and lead a team of analysts to provide effective labour recommendations for more than 200 customer service representatives, who are crucial to supporting our more than 1.2 million customers. Through accurate and consistent forecasting models, you’ll continuously provide solutions to ensure our workforce is scheduled appropriately to provide the world-class service our customers expect and deserve.
In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.
FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
#LI-Hybrid
Workforce Planning Manager • Burnaby, BC, CA
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