Job Description
JOB SUMMARY
We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation while simultaneously ensuring we adhere to quality care standards.
DUTIES AND RESPONSIBILITIES
• Perform and adhere to infection prevention and control (IPAC) best practices for a variety of cleaning activities such as sweeping, mopping, dusting, and polishing, vacuuming, empty garbage, clean bathrooms, complete cleaning after discharge
• Adhere to IPAC and Bayshore procedures to perform admission room, discharge, and isolation and/or outbreak client room and unit cleaning
• Adhere to Bayshore Policies and Procedures.
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits, and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
• Participates in proactive Health& Safety activities while performing all duties. Responsible to notify immediate Supervisor of any Health& Safety risks or concerns
• Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident
• Actively participates in and demonstrates support for continuous quality improvement initiatives
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
• Complete other tasks as requested.
Job Qualification
Key Qualifications:
• Completion of secondary school diploma preferred and Home Support Programs as appropriate.
• Proven experience as a cleaner or housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Ability to work independently and as part of a team
• Customer-oriented and friendly
• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
• Prioritization skills of multiple functions and tasks, and time management skills
• Working quickly without compromising quality
• Ability to stand, bend, squat, kneel and reach freely
• Ability to freely lift 23 kilograms
• Ability to communicate verbally and in writing, in either English or French
• Understands and implements infection prevention practices.
Experience
At least one year of recent experience in a similar position or life experience in which similar duties were completed.
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