Student Success Advisor

Position Information Position Title Student Success Advisor Posting Type I/O (Initiatives and Opportunities) (Temporary) - Support Staff Only End Date (if applicable) 06/07/2027 Classification Title FT Support Staff G Pay Band G Min Salary $34.60 Max Salary $39.93 Position Summary The Student Success Advisor addresses challenges faced by students while promoting their engagement and success throughout their post-secondary education at the Thunder Bay Campus, as well as for regional students, distance education students, international students, and domestic students. The Student Success Advisor plays a critical role in student retention by guiding and advising students on their academic goals, navigating internal processes, and connecting them with various college services. They work closely with Program Coordinators, Faculty, administration, and Student Success teams to identify at-risk students and recommend tailored academic strategies.Responsibilities include providing academic advisement, delivering workshops, making appropriate referrals to other college departments and service areas, and participating in retention and graduation activities. The Advisor will create academic workshops and related activities to meet the needs of students and community partners, aiming to increase awareness and participation in post-secondary pathways.

The Advisor is also responsible for gathering and analyzing data on all activities, ensuring timely submission of this information to meet Ontario’s reporting requirements, and assisting with Ministry reports as needed.
Acting as a bridge between student supports and academics, the Advisor maintains strong connections with internal departments and external partners. Key initiatives include leading Student Orientation, organizing workshops and seminars to boost student engagement and success, coordinating outreach programs to enhance retention, and developing academic support strategies. The Advisor facilitates collaboration between faculty and student services to address academic and personal challenges, monitors student progress, and provides individualized support. The role involves working closely with various stakeholders to foster a supportive and inclusive learning environment.
Additionally, the Advisor provides academic advisement using defined tools and systems, develops expertise in the assigned Academic School’s programming, liaises with Program Coordinators, Faculty, and School Staff, and offers outreach services to students at risk. Location/Campus Thunder Bay Campus Education Minimum level of formal education required for the position 3 year diploma/degree or equivalent education Specific course(s), certification, qualification, formal training or accreditation required for the position No additional requirements Additional Requirements Field(s) of Study Business, Education, Social Sciences, Psychology, Adult Education, Special Needs or related disciplines Experience Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position Minimum of five (5) years Type of Experience
Experience in Academic Advising: Proven track record in providing academic advisement and support to students, including guiding them through application, registration, and academic challenges. Experience in using internal systems such as DegreeWorks, Banner, Cognito, Cognos.
Event and Workshop Coordination: Experience in planning and implementing orientation programs, workshops, and special events tailored to diverse student populations.
Data Management and Reporting: Proficiency in gathering, analyzing, and reporting statistical data, including experience with tracking programs and preparing reports related to performance targets and outcomes.
Communication Skills: Strong ability to prepare clear and effective reports, presentations, and communications, and to liaise with various college departments and external partners.
Planning: Experience in researching and implementing retention and success strategies based on data-driven insights and best practices.
Student Support: Demonstrated ability to provide targeted support to at-risk, mature, international, domestic, and indigenous students fostering engagement and success.
Team Collaboration: Experience participating in team meetings, sharing best practices, and contributing to collaborative efforts to improve student retention and success. Posting Detail Information Posting Number SU-F-24-211P Close Date 05/24/2026 Hours of Work 35 hrs/week Shift Type 8:30 - 4:30 Special Instructions to Applicant In keeping with our strategic plan commitment to fostering Access and Success, Community Prosperity and Institutional Excellence, we encourage applications from persons of Indigenous ancestry. In accordance with Confederation College’s core values of respect, caring and openness we are committed to providing our current and future employees with a workplace that is safe, healthy and fair. As such we are fragrance free, fully accessible and encourage applications from all qualified applicants. Applicants requiring accommodation during the interview process should contact Human Resources Services at (807) 475-6148 to make appropriate arrangements.