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Associate Director, Program Manager

Royal Bank of Canada>
TORONTO, Canada
$100K-$115K a year (estimated)
Full-time

Job Summary

Job Description

What is the opportunity?

This role reports to the Director, Business Management within the Production and Risk Services (PRS) team in Quantitative and Technology Services (QTS).

As part of this team, you will be responsible for delivery and oversight of the QTS Technology Currency Program, handling the upgrade and migration activities for all End of Life technology used across Capital Markets spanning Hosting, Operating Systems, Databases, Middleware and Business Software.

This role will act as a central point of contact for QTS Application Development teams, Technology Infrastructure, Technology Risk and offshore delivery partners on End of Life Technology.

What will you do?

Oversees the Technology Currency Program in delivery, financial management, reporting and communications to senior executive stakeholders

Formulates the Capital Markets strategy on End of Life technologies, working with teams across the RBC platform and external vendor partners to understand the product lifecycle and roadmap

Manages the annual book of work and financial planning for Technology Currency initiatives, including line of sight on future technologies approaching End of Life

Leads monthly SteerCo presentations to senior executives, communicating program risks, issues and accomplishments

Develops a detailed program and work / delivery plans covering software across geographies and business lines

Works with partners in IT Risk Advisory and Enterprise Risk to identify technology risks, covering cybersecurity vulnerabilities, support agreements, and patching limitations

Conducts regular touchpoints with teams across the Enterprise to eliminate road blocks, resolve issues, drive progress and mitigate risks to the program

Takes initiative in other infrastructure programs within QTS, such as server virtualization, cost efficiencies, vendor management and other ad hoc items

What do you need to succeed?

Must-have

5-10 years in project management experience, handling delivery in a complex, matrixed organization with multiple stakeholders

Experience with large technology infrastructure programs (ex. Data Center Migrations), coordinating across Application Development teams and Technology Infrastructure partners

Excellent analytical skills proven experience conducting data analysis / discovery / aggregation as a foundation to providing meaningful analysis and management reporting to facilitate business decisions at a senior management / executive level.

Strong communication skills, to synthesize data and simplify a complex problem for an executive audience

Excellent proficiency with MS Office Programs (Power Point, SharePoint, Excel) and Tableau

Proficiency with project tracking and planning applications (JIRA, Confluence)

Nice-to-have

Educational background in Software Development or Computer Engineering

Broad IT systems management experience

Knowledge of Capital Markets products and systems is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work / life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Access to a variety of job opportunities across business and geographies

717009760

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Job Skills

Business Oriented, Communication, Group Problem Solving, Information Technology (IT) Infrastructure, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Technology Risk, Time Management, Waterfall Project Management

Additional Job Details

Address :

RBC CENTRE, 155 WELLINGTON ST W : TORONTO

City : TORONTO

TORONTO

Country : Canada

Canada

Work hours / week : 37.5

37.5

Employment Type : Full time

Full time

Platform : CAPITAL MARKETS

CAPITAL MARKETS

Job Type : Regular

Regular

Pay Type : Salaried

Salaried

Posted Date : 2024-09-20

2024-09-20

Application Deadline :

2024-10-18

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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9 days ago
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