help desk technician
- Education : College / CEGEP
- Experience : Experience an asset
- or equivalent experience
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
help desk technician
Education. College CEGEP Experience. Experience an asset or equivalent experience Tasks Respond to users experiencing difficulties with computer Provide advice and training to user..
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