Customer Service Agent
WHAT'S IN STORE FOR YOU
Your main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers.
In short, here's what you'll be doing with your time :
- Provide and forward quotations to customers, as well as all the information required for necessary for the follow-up of their projects
- Manage the various recharges made to customers
- Support and collaborate with the sales team, in particular with the Business Development Manager
- Assist and support the product development team in the follow-up of projects with customers
- Follow-up and manage customer orders and complaints
- Ensure that our manufacturing system
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