Afternoon Parts Counter Representative Kitchener

Afternoon Parts Counter Representative Kitchener

Job Description

they are seeking a Parts Counter Representative afternoons for their Kitchener location.

Job Type : Full-time

Shift : The hours of this position are Monday Friday, 1 : pm 9 : pm

Pay : per hour

Summary

As a Heavy-Duty Truck Parts Advisor, you will be responsible for selling replacement parts and equipment. You will locate the necessary parts and equipment and dispense them to Service Technicians, other businesses and to the public.

What we’re looking for :

• Previous Rental experience in the Medium / Heavy Duty Truck automotive industry / field-heavy equipment and Agriculture automotive.
• Must be self-starter and motivated to sell.
• Must have superior problem-solving skills to achieve a win-win solution.
• Must be a team player with a strong sense of commitment to the customer.
• Must conduct his / herself in a professional manner.

What you’ll do :

• Project a positive attitude for the benefit of our customers and fellow employees.
• Inspect damaged parts brought in by customers to determine the proper replacement.
• Identify the necessary part on the basis of the customer's description of the trouble.
• Examine returned parts for defects and confer with customers about exchanging the part or refunding their money.
• Suggest a part that is interchangeable, place a special order for the part, or refer the customer elsewhere, if a customer needs a part that is not stocked.
• Unpack and mark incoming parts and store them in the stockroom according to a prearranged system.
• Receive and fill telephone orders, emails and e-commerce.
• Take inventory, including cycle counts.
• Attend dealer-specified and / or factory-sponsored training courses, and complete e-learn courses as scheduled by management.

Requirements

What you’ll love about the company :

• They offer a defined contribution pension plan with company matching.
• They provide a low-cost health and dental benefits program, as well as a free employee assistance program.
• They offer professional development and training opportunities.
• They offer perks such as pizza lunches, holiday lunches, BBQ’s and a paid day off to be used during the Christmas holidays.

Working Conditions

The Parts Counter Representative can expect to work indoors, constantly standing, walking and reaching high and low for parts.

They will often work at a rapid pace. They may also be required to lift heavy items; however, they must request assistance for objects or parts that exceed lbs.

This is a physically demanding position.

Benefits :

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care
• Wellness program

Supplemental pay types :

Overtime pay

Experience :

Heavy Duty Truck Parts Sales : 2 years (preferred)

Licence / Certification :

Driving Licence (preferred)

Work Location : In person