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Parts Counter Representative

Parts Counter Representative

Winters Technical StaffingCambridge, Ontario
30+ days ago
Salary
CA$18.00–CA$23.00 hourly
Job type
  • Permanent
Job description

Parts Counter Representative

Job Description

Our client, a prominent truck dealership, emphasizes simplicity, honesty, and quality in all business dealings to enhance customer service and relationships. With a priority on serving customers individually and a foundation built on integrity, they offer hassle-free buying and selling experiences, providing great products at reasonable prices. Currently, they are seeking a Parts Counter Representative for their Cambridge location.

Job Type : Full-time

Shift : The hours of this position are Friday (7 : am-7 : pm) and Saturdays and Sundays (6 : am-6 : pm).

Pay : per hour

Summary

As a Parts Counter Rep, you will be responsible for selling replacement parts and equipment. You will locate the necessary parts and equipment and dispense them to Service Technicians, other businesses and to the public.

What we’re looking for :

  • Previous Rental experience in the Medium / Heavy Duty Truck automotive industry / field-heavy equipment and Agriculture automotive.
  • Must be self-starter and motivated to sell.
  • Must have superior problem-solving skills to achieve a win-win solution.
  • Must be a team player with a strong sense of commitment to the customer.
  • Must conduct his / herself in a professional manner.

Requirements

What you’ll do :

  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Inspect damaged parts brought in by customers to determine the proper replacement.
  • Identify the necessary part on the basis of the customer's description of the trouble.
  • Examine returned parts for defects and confer with customers about exchanging the part or refunding their money.
  • Suggest a part that is interchangeable, place a special order for the part, or refer the customer elsewhere, if a customer needs a part that is not stocked.
  • Unpack and mark incoming parts and store them in the stockroom according to a prearranged system.
  • Receive and fill telephone orders, emails and e-commerce.
  • Take inventory, including cycle counts.
  • Attend dealer-specified and / or factory-sponsored training courses, and complete “e-learn” courses as scheduled by management.

    • What you’ll love about the company :

  • They offer a defined contribution pension plan with company matching.
  • They provide a low-cost health and dental benefits program, as well as a free employee assistance program.
  • They offer professional development and training opportunities.
  • They offer perks such as pizza lunches, holiday lunches, BBQ’s and a paid day off to be used during the Christmas holidays.

    • Working Conditions

    The Parts Counter Representative can expect to work indoors, constantly standing, walking and reaching high and low for parts. They will often work at a rapid pace. They may also be required to lift heavy items; however, they must request assistance for objects or parts that exceed lbs. This is a physically demanding position.

    Benefits :

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care
  • Wellness program

    • Supplemental pay types :

  • Overtime pay

    • Experience :

  • Heavy Duty Truck Parts Sales : 2 years (preferred)

    • Licence / Certification :

  • Driving Licence (preferred)

    • Work Location : In person