Customer Service Coordinator - Contract

Job Description

Job Description

“Join us in building Careers and shaping Experiences Beyond the Box”

About Us

At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with operations within North America (Ontario, Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.

• The role is a 12 month maternity coverage

The Opportunity

We are seeking Customer Service Coordinator for our Brampton site. Reporting to the Customer Service Manager, the Customer Service Coordinator plans and coordinates the delivery of our corrugated products and services. Building and maintaining relationships with customers is critical. Working to continuously improve the level of service by ensuring our customer’s requirements and organisational service targets are met. This role involves level of project management, requires order creation, status review, and closing validation. Involvement with invoicing; liaison between key departments and team members and problem solving. Expected excellent communication skills, be able to multitask, and have a strong customer service orientation.

What you'll do

Client Management :

Project Management :

Finance Support :

Quality Review :

Experience

What We Offer

Inclusion and Accessibility

Atlantic Packaging is committed to fostering an inclusive, accessible and respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team—we’re here to support you.

We sincerely thank all applicants for their interest in joining Atlantic Packaging. While we appreciate the time and effort invested, only those selected for an interview will be contacted.