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Carson Automotive Group
Service AdvisorCarson Automotive Group • Glenoak Ford Sales, Victoria, BC, CA
Service Advisor

Service Advisor

Carson Automotive Group • Glenoak Ford Sales, Victoria, BC, CA
30+ days ago
Job type
  • Full-time
Job description

Hiring: Service Advisor

We Are Recruiting a Full-Time Automotive Service Advisor

Glenoak Ford requires a results-oriented Service Advisor to join our quality team. This is a full-time, union position located in our brand new, state-of-the-art facility in Langford, BC.

Principal Duties:

  • Manages customer requests for maintenance and repairs;
  • Provides excellent customer service;
  • Writes repair orders;
  • Communicates with customers about the status of work;
  • Collects payment for services, accurately handling cash and credit payments;
  • Sells additional services, including parts and accessories where appropriate.

We are proud to offer:

  • Ongoing training and growth opportunities;
  • Potential for advancement throughout our organization;
  • Top industry remuneration;
  • Benefit plan offering medical, dental, life insurance and pension (benefits commence after completion of a waiting period)
  • Paid vacation time

Position Requirements (minimum experience):

  • Previous customer service experience required;
  • Previous experience in automotive service environment is an asset but not required;
  • General knowledge of parts and basic automotive repair procedures preferred;
  • Valid class 5 driver’s license required;
  • Intermediate computer skills required;
  • Excellent phone manner required;
  • Critical thinking and problem solving skills required;
  • High School Diploma or equivalent required.

It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!

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Service Advisor • Glenoak Ford Sales, Victoria, BC, CA

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