Talent.com
PeopleToGo
Desktop Support level 2PeopleToGo • Edmonton, AB, Canada
Desktop Support level 2

Desktop Support level 2

PeopleToGo • Edmonton, AB, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
  • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform deskside support services installing and troubleshooting of hardware, software and network related issues
  • Provide 1st level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have at 1 – 2 years of deskside support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program
Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.


Create a job alert for this search

Desktop Support level 2 • Edmonton, AB, Canada

Similar jobs

Bilingual Field IT Engineer - Windows, POS & Remote Support

CBL SolutionsEdmonton, Division No. 11, CA
Remote
Full-time

A staffing and recruiting firm is seeking a skilled Field Engineer based in Montreal to provide remote support for end-user devices across Nespresso Boutiques in Canada.The ideal candidate has over... Show more

 • Promoted

Remote Entry-Level Customer Support Associate

Leakstory JobsEdmonton, Division No. 11, CA
Remote
Full-time

A market research company is hiring for an entry-level position that requires no prior experience.Responsibilities include data entry, online surveys, and various administrative tasks.Ideal candida... Show more

 • Promoted

Customer Support Specialist: Zendesk Pro, Fast Resolutions

ArsenaultEdmonton
Full-time

A customer service-focused company in Canada is seeking a Customer Service Representative to manage calls and tickets effectively.The ideal candidate will build sustainable relationships through co... Show more

 • Promoted

Information Technology Support Specialist

Next Match AIEdmonton, Division No. 11, CA
Full-time

We’re building a pool of IT Support Specialists (L1–L2) for our Toronto-based team.This internal position supports our next‑generation AI products.Provide L1–L2 technical support via phone, email, ... Show more

 • Promoted

HVAC Technical Support Specialist: Remote Role with Growth Potential

MideaEdmonton, Division No. 11, CA
Remote
Full-time

Step into a rewarding role as a Technical Support Specialist focused on HVAC systems.This remote position allows you to utilize your hands-on knowledge in gas and refrigeration while making a real ... Show more

 • Promoted

Senior Architect for Azure Virtual Desktops

Source CodeEdmonton, Division No. 11, CA
Temporary

Transform enterprise architecture as a Senior Architect focused on Azure Virtual Desktops.This remote position requires a dynamic blend of technical expertise and stakeholder collaboration.As a 6-m... Show more

 • Promoted

Bilingual Technical Support Analyst (French/English)

SearchLabsEdmonton, Division No. 11, CA
Full-time

Bilingual Technical Support Analyst (French/English).Bilingual Technical Support Analyst (French/English).Technical Bilingual (French/English) Support Analyst – Level 1/2.You will be working in a s... Show more

 • Promoted

Service Desk Analyst – Tier 1

Yardstick TechnologiesEdmonton, Division No. 11, CA
Full-time

As a Service Desk Analyst – Tier 1, you will be a key member of our Service Team, responsible for providing day-to-day support for our customer user support requests, investigating incidents, and p... Show more

 • Promoted

IT Support Engineer

Owner.comEdmonton, Division No. 11, CA
Full-time

Owner is looking for an amazing professional to join our team of IT Support Engineers who keep our internal systems running smoothly as we scale.In this role, you’ll play a critical role in enablin... Show more

 • Promoted

Edmonton IT Desktop Administrator Opening

LFL GroupEdmonton
Full-time

Take your IT career to the next level with LFL as a Desktop Administrator in Edmonton.This role focuses on providing advanced technical support and managing IT systems and applications.You will wor... Show more

 • Promoted

Customer Support Coordinator

DGI SupplyEdmonton, Division No. 11, CA
Full-time

The Customer Support Coordinator is responsible for the delivery and put away of products in vending equipment and solutions in their market based on their weekly schedule while maintaining accurat... Show more

 • Promoted

Bilingual IT Support Analyst (French/English) - Remote

SearchLabsEdmonton, Division No. 11, CA
Remote
Full-time

A technology solutions company is seeking a Bilingual Technical Support Analyst (French/English) to provide first and second-level support to internal users.Candidates should have 3+ years in IT su... Show more

 • Promoted

IT Desktop Administrator

The BrickEdmonton, Division No. 11, CA
Full-time

This role is required in our Edmonton corporate office full-time Monday - Friday on site.The role of the IT Desktop Administrator is to provide advanced technical support to all divisions of LFL in... Show more

 • Promoted

Remote Field Service Technician Supporting Automated Systems and Clients

Salvagnini America, Inc.Edmonton, Division No. 11, CA
Remote
Full-time

Elevate your career as a Field Service Technician with a focus on cutting-edge automation.Provide exceptional support to both customers and technicians, while enjoying a role that encompasses trave... Show more

 • Promoted

Remote IT Support Specialist (L1–L2) – Canada

Next Match AIEdmonton, Division No. 11, CA
Remote
Full-time

A tech company is seeking an IT Support Specialist (L1–L2) to join their Toronto-based remote team.Ideal candidates will support next-generation AI products by providing technical support, troubles... Show more

 • Promoted

Remote IT Support Engineer — Scale Systems, Equity

Owner.comEdmonton, Division No. 11, CA
Remote
Full-time

A software development company is seeking an IT Support Engineer to support internal systems and assist teams in delivering excellence.This fully remote position requires at least 2 years of intern... Show more

 • Promoted

Help Desk Analyst - Senior (Remote) JP850

PathlionEdmonton, Division No. 11, CA
Remote
Full-time

The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Ed... Show more

 • Promoted

Indigenous Culture-Centric Family Support Role

Boyle Street Community ServicesEdmonton, Division No. 11, CA
Full-time

Pursue a rewarding career as a Family Support Worker at Boyle Street Community Services, focusing on Indigenous culture and youth support in Edmonton.You will be instrumental in facilitating care a... Show more

 • Promoted

MoeGo Support Specialist II Position

MoeGoEdmonton, Division No. 11, CA
Full-time

MoeGo is hiring a Support Specialist II for its remote Customer Support team across Canada.Take your customer service career to new heights by managing complex inquiries and improving service deliv... Show more

 • Promoted

Senior Customer Support Engineer

Hamilton Motor CompanyEdmonton, Division No. 11, CA
Full-time

Hamilton Motor Company is a leader in automotive technology, offering premium aftermarket solutions that modernize the driving experience.We sell modules and replacement screens that update the inf... Show more