Business Systems Analyst

Responsibilities

• Gather and document business requirements, assist with gap analysis, and support the development of functional specifications, process flows, and wireframes.
• Support technology solutions by troubleshooting service requests, validating functionality, and participating in testing and quality assurance activities.
• Build strong relationships with business stakeholders and subject matter experts to understand business needs and support technology adoption.
• Participate in workshops, meetings, software demonstrations, pilot programs, and solution rollouts.
• Assist with product backlog management, documentation, user acceptance activities, and collection of user feedback.
• Prepare training materials, user-facing documentation, and deliver end-user training to support successful solution implementation.
• Research business processes, emerging technologies, and potential solutions to support continuous improvement initiatives.
• Contribute to a customer-focused, solution-provider culture and support business technology initiatives across the organization.

Qualifications

• Degree or diploma in business, information technology, information management, computer science, or a related discipline, or an equivalent combination of education and experience.
• Relevant co-op, internship, or professional experience in business analysis, technology, process improvement, or a related field is considered an asset.
• Strong communication, facilitation, and relationship-building skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Ability to manage multiple priorities and work effectively in a collaborative team environment.
• Foundational knowledge of software implementation practices, SDLC methodologies, business process improvement, and requirements gathering.
• Familiarity with Azure DevOps or similar work management tools is considered an asset.
• Experience creating documentation, training materials, and presentations.
• Proficiency with Microsoft 365 applications.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that’s inclusive, resilient and full of opportunity.

At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone’s needs are different, if you require accommodation during the application process, please contact and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Business Systems Analyst

Requisition ID: 13522