Collections Specialist - French
(Bilingual - English / French)
From $29 to $35 per hour
PLUS a $2,500 Sign-on Bonus
Toronto Branch
3333 James Snow Parkway North, Milton, ON L9T 8L1
At Uline, Finance isn’t just about the numbers; it’s about supporting the entire business.
Better together than apart. This position is in-office, and we are looking for good people who share our passion.
Position Responsibilities
Initiate communication with customers to resolve past-due collection balances.
Respond to a high volume of collections email correspondences from customers.
Handle 120+ collections customer contacts daily via phone and email.
Determine appropriate escalation for delinquent collections accounts.
Support the management of appropriate collections account aging.
Identify high-risk accounts and notify management.
Minimum Requirements
High school diploma or equivalent.
Bilingual (English / French) required - 100% fluency in both verbal and written forms.
Experience in business to business environment preferred.
Minimum one-year experience in collections an asset.
Call center experience an asset.
Experience in reconciling accounts.
Excellent communication and problem-solving skills.
Strong phone manner with the ability to multitask.
Comfortable working in a high-volume, fast-paced environment.
Benefits
Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
Basic life insurance, disability and wellness programs.
RRSP with 5% employer match, eligible after 30 days.
Paid holidays and generous paid time off.
Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
Uline is an Equal Opportunity Employer
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here">Uline.jobs to learn more!
Collections Specialist - French • Milton, Ontario, Canada
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