Talent.com
CB Canada
Customer Service Rep Bi-LingualCB Canada • Burlington, Ontario, Canada
Customer Service Rep Bi-Lingual

Customer Service Rep Bi-Lingual

CB Canada • Burlington, Ontario, Canada
30+ days ago
Salary
CA$20.90–CA$24.20 hourly
Job type
  • Full-time
Job description

Primary Job Posting Location:

Burlington, Ontario Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources and the handling of small scale projects. Representative will be responsible for responding to customer inquiries and resolving customer issues and inquiries. Must have excellent communication skills and be able to build positive relationships with internal and external customers.

This position performs general office duties including word processing, data entry, auditing documents, answering phones or conference calls, meetings and other duties as assigned.

This position may deal with confidential material on a regular basis.

Responsibilities:

  • Prepares complex reports/presentations.
  • Performs analysis using various software packages and databases
  • Able to process orders, learn software systems, Outlook, Microsoft Teams, SAP, GWS excel and other related applications
  • Provides advanced office support knowledge and skills.
  • Answer incoming calls from customers
  • Assist customer with request for information, complaints and resolving issues via phone, email or other media
  • Strong written and verbal communication skills
  • Attention to detail, especially involving data entry
  • Handling of customer complaints by providing solutions, often within a time limit to ensure customer satisfaction
  • Ability to multitask, prioritize and manage time effectively
  • Follow communication procedure, work instructions, guidelines and policies

Qualifications:

  • High School Diploma, GED, or International equivalent
  • 2+ years' office warehouse support experience - Preferred
  • Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
  • Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
  • Accurate and rapid data entry
  • Hours: 8:30 AM to 5:00 PM
  • Candidate must be fully fluent in both French and English (Bi-Lingual)

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

Create a job alert for this search

Customer Service Rep Bi-Lingual • Burlington, Ontario, Canada

Similar jobs

Customer Service Rep

CRH CanadaMississauga
Full-time

Ash Grove family of companies, including Ash Grove Cement Company, Ash Grove South Texas, LLC, Sapphire Americas LLC, Oldcastle Cement Holdings, Houston Cement Company, and Suwanee American Cement ... Show more

 • Promoted

Bilingual (EN/FR) Customer Service Representative

goeasy LtdMississauga, Peel Region, CA
Full-time

Our state-of-the-art contact center is the heartbeat of.Join one of the country’s fastest-growing companies and be part of something extraordinary.Canada’s Top Growing Companies.Canada’s Most Admir... Show more

 • Promoted

Customer Service Representative - Bilingual

VB SpineBurlington, Halton Region, Canada
Full-time

Customer Service Representative - Bilingual (English/French).Location: Burlington, ON, Canada.Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused te... Show more

 • Promoted

Bilingual Inside Sales Customer Service

Westlake Pipe & FittingsVaughan, York Region, CA
Full-time

We build communities, let us build your career.Why choose Westlake Pipe & Fittings?.Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.Fitness ... Show more

 • Promoted

Bilingual Customer Service Representative

Walker IndustriesVaughan, York Region, CA
Full-time

At Walker, your contribution matters.Become part of a team you can count on and where your health and safety are our priority.Our team of more than 1200 people work in environmental waste managemen... Show more

 • Promoted

Remote Sales Rep

AO-Globe LifeMississauga, Peel Region, CA
Remote
Permanent

AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes ... Show more

 • Promoted

Bilingual Customer Service Specialist

Petro PapaMississauga, Peel Region, CA
Full-time

Bilingual Customer Service Specialist position at Petro-Canada Lubricants Inc.The role is full-time and reports to the Team Lead Customer Service.The specialist is accountable for order management ... Show more

 • Promoted

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixMississauga, Peel Region, CA
Remote
Full-time

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more

 • Promoted

Customer Service Rep/Order Management

MaxPeople HRBurlington, Halton Region, Canada
Full-time

They're a dynamic Canadian specialty chemical distributor that blends scientific expertise with strong global supplier partnerships to serve industries such as food and beverage, personal care, pha... Show more

 • Promoted

Senior Bilingual Order Fulfillment

Beyond BilingualMississauga, Peel Region, CA
Full-time

Beyond Bilingual Mississauga, Ontario, Canada.Be among the first 25 applicants.President and Founder | Bilingual Recruitment.MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pm.Our client is a well-establi... Show more

 • Promoted

Remote B2B Benefits Sales Rep

GroupStrength Benefits Direct Inc.Mississauga, Peel Region, CA
Remote
Full-time

A leading employee benefits provider is seeking a B2B Sales Representative to engage with prospects nationwide.This role involves showcasing comprehensive employee benefits solutions to Canadian bu... Show more

 • Promoted

Bilingual Inbound Customer Service Rep

Hilti CanadaOakville, ON, CA
Full-time

Where great service drives lasting customer success.The role of the Bilingual Inbound Customer Service Rep is responsible for influencing and serving all Hilti customers; including internal Hilti c... Show more

 • Promoted

Customer Service Advisor (Bilingual)

CAA Club GroupVaughan, York Region, CA
Full-time

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.Echelon is... Show more

 • Promoted

Allied Universal Customer Service Bilingual Role

UNAVAILABLEMississauga
Full-time

Be part of Allied Universal’s team in Mississauga as a Bilingual Customer Service Operator.Your role focuses on effective communication and incident management in a bilingual setting.In this role, ... Show more

 • Promoted

Hybrid Bilingual Customer Service Position

FUJILFILM VisualSonics, Inc.Mississauga
Full-time

Step into a hybrid Bilingual Customer Service Representative role at Fujifilm Canada, where your English and French skills are highly valued.Work comfortably between our Mississauga office and home... Show more

 • Promoted

Bilingual Customer Service Representative - 12 Month Contract - C$46,000 - C$55,000 A Year - Remote

Empire lifeMississauga, Canada
Remote
Temporary

Bilingual Customer Service Representative - 12 month contractLocation: Remote - Anywhere in CanadaEmpire life is looking to hire a Bilingual Customer Service Representative to join our Retail Opera... Show more

 • Promoted

Bilingual Customer Service Specialist - EN/FR

Miele LimitedVaughan, York Region, CA
Full-time

A renowned home appliance manufacturer is seeking a customer service representative to manage high volumes of inbound and outbound calls.The ideal candidate will have at least 2 years of customer s... Show more

 • Promoted

Quebec Inside Sales Rep Bilingual Fluency Required

PHL DistributionsMississauga, Peel Region, CA
Full-time

Become a key player at PHL Distributions as a bilingual Inside Sales Representative dedicated to the Quebec pharmacy market.Nurture relationships and drive product sales from day one.In this role, ... Show more

 • Promoted

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Mississauga, Peel Region, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Remote Inbound Call Center Rep – Customer Support

MCIMississauga, Peel Region, CA
Remote
Full-time

A leading Business Process Outsourcing company is seeking a Remote Inbound Call Center Representative.You will be responsible for answering customer inquiries, providing information about products,... Show more