HR Generalist

Job Description

Job Description

About the Company

Pillway is a fast-growing digital pharmacy transforming how Canadians access and manage their medications. We combine technology with personalized care to make the pharmacy experience simpler, safer, and more convenient. With operations across multiple provinces and strong partnerships in the healthcare industry, we’re scaling quickly and building a team that’s collaborative, innovative, and committed to improving patient care.

About the Role

We are seeking an organized and proactive HR Generalist to support the growth of our team and ensure smooth HR operations across the organization. This role will be responsible for managing recruitment activities, administering employee benefits, supporting payroll processes, and providing day-to-day HR support. The HR Generalist will act as a key partner to leadership and employees, helping create a positive employee experience and ensuring compliance with company policies and employment laws.

Key Responsibilities

Recruitment & Talent Acquisition

Draft and post job descriptions across multiple platforms.

Screen resumes and shortlist candidates.

Schedule and coordinate interviews with hiring teams.

Manage the candidate experience and communication throughout the hiring process.

Benefits Administration

Act as the primary contact for employee benefits inquiries.

Support benefits enrollment, changes, and terminations.

Partner with benefit providers to resolve issues and ensure accuracy.

Payroll Support

Assist with payroll preparation and processing.

Ensure employee records and time-tracking are accurate and up to date.

Respond to payroll-related questions from employees.

General HR Support

Maintain and update employee files and HRIS systems.

Support employee onboarding and offboarding processes.

Advise employees and managers on HR policies, procedures, and best practices.

Contribute to employee engagement initiatives and HR projects as assigned.

Ensure compliance with employment laws and company policies.

Qualifications

1–3 years of HR experience, ideally in a Generalist or HR Coordinator role.

Post-secondary education in Human Resources, Business Administration, or related field (or equivalent experience).

Knowledge of HR practices, employment legislation, and payroll / benefits administration.

Excellent interpersonal and communication skills.

Highly organized with strong attention to detail.

Ability to handle confidential information with discretion.

Proficiency with HRIS, payroll systems, and Microsoft Office Suite.

Compensation & Benefits

Base salary : $50,000 – $65,000 .

Comprehensive health and dental benefits.

Opportunities for professional development and growth.

Be part of a small, collaborative team where you’ll have the ability to shape HR practices as we grow.