Quality Assurance and Testing Lead

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Academic Management Systems is within the IT Services department, serving Faculties and Faculty Relations with systems and support for their daily business operations. We are a team of business analysts and application developers with an agile mindset and a strong focus on delivering value to improve the SFU Experience for our staff and Faculty through development of modern IT systems.

About the Role

The Quality Assurance and Testing Lead ensures the delivery of high-quality software products at SFU. The position is responsible for designing and implementing comprehensive test plans, mentoring and guiding development teams, executing detailed and rigorous testing, and ultimately ensuring that all software solutions meet the highest standards for the University community. This role also applies subject matter expertise and critical thinking to develop strategic plans for designing, running and tracking testing activities and managing defect triage processes. This position engages across Information Technology Services to understand product roadmaps and backlogs, including interdependencies and impacts. Additionally, this role establishes and drives quality assurance processes, oversees integration, API, performance, and security testing, as well as collaborates with developers, product managers, and stakeholders, and advocates for quality at every stage of the software development lifecycle.

The ideal candidate has experience testing full-stack web applications and integrating them with enterprise systems. They have independently designed QA frameworks, established testing processes, and built supporting infrastructure. Proficiency in automation tools, CI / CD integration, and test strategy development is essential. The candidate brings strong problem‑solving skills, collaborates across teams, and mentors others on QA practices. This role requires initiative and the ability to lead quality efforts in a complex, multi‑system environment.

Full Job Description

Qualifications

Bachelor's degree in Computer Science, Management Information Systems, Business Technology Management, Software Engineering, or a related field, with seven years of experience in software quality assurance, in-depth knowledge of applications and the business requirements supporting them or the equivalent combination of education and experience.

• Extensive experience in developing and executing comprehensive test plans and leading QA processes including integration, API, performance, security, and load testing.
• Proficiency in automated testing tools and frameworks (e.g., Playwright, PHPUnit), as well as experience integrating these tools into CI / CD pipelines.
• Experience in quality assurance metrics collection, stage gates and a strong understanding of software development life cycles (SDLC), agile methodologies, and QA best practices.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work‑life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA) :

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

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