POSITION SUMMARY
As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment.
This position requires a commitment to a client-centered philosophy and approach to the development, provision and support of programs and services.
Overview :
- Provides support and be present where clients are.
- Responds warmly, politely and helpfully to everyone, including all visitors to the building.
- Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.
- Conducts facility orientations
- Facilitates educational sessions and client house meetings.
- Performs light housekeeping / maintenance.
- Performs building security duties.
- Coordinatea and distributea client and program supplies.
- Copies program materials.
- Responds to telephone calls.
- Documents according to role requirements.
- Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
- Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
- Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.
- Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.
- Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
- Recognizes the importance of regular individual and team supervision meetings.
- Demonstrates active listening abilities, is coachable and responds positively to supervision.
- Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach.
- Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
- Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances;
think clearly and stay focused under pressure.
- Other duties as assigned.
30+ days ago