Residential Care Worker

POSITION SUMMARY

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As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a client-centered philosophy and approach to the development, provision and support of programs and services.

Overview:

• Provides support and be present where clients are.
• Responds warmly, politely and helpfully to everyone, including all visitors to the building.
• Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.
• Conducts facility orientations
• Facilitates educational sessions and client house meetings.
• Performs light housekeeping/maintenance.
• Performs building security duties.
• Coordinatea and distributea client and program supplies.
• Copies program materials.
• Responds to telephone calls.
• Documents according to role requirements.
• Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
• Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.
• Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.
• Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
• Recognizes the importance of regular individual and team supervision meetings.
• Demonstrates active listening abilities, is coachable and responds positively to supervision.
• Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach.
• Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
• Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
• Other duties as assigned.