Functional Consultant / Business Analyst Dynamics

E-Solutions
TORONTO, ON
$81.4K-$101.8K a year (estimated)
Full-time

Role : Functional Consultant / Business Analyst Dynamics

Location : TORONTO, ON

Description

years of experience in IT

o - years on Dynamics CRM (including Dynamics CE Cloud, which is a must)

  • Must have demonstrable experience in Functional Consulting on Dynamics CRM in the role of Functional Consultant / Business Analyst in at least
  • large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics CRM

MS Dynamics Field Service module experience is a must

Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts

  • Must have thorough knowledge of and experience in implementing at least two modules of Dynamics CRM, viz. Sales / Service / Field Service / Marketing
  • Excellent customer facing and documentation skills
  • Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers
  • Must have some experience in modern workloads :
  • Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred
  • Experience in Azure AI / Client, Azure IOT platform and Virtual Agent is high preferable
  • Experience in working in an Agile DevOps is a must
  • 30+ days ago
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