Automotive Service Advisor

Location : Mr. Lube locations inOttawa

Werenot looking for someone who needs a job. Were looking for someonewho can make a difference in our customers experience learn someskills and earn an income.

Sales experience ispreferred.

JobOverview : Ready for aChange

Named one ofCanadas BestManaged Companies and one of the 10 Most AdmiredCorporate Cultures Mr. Lube offers a fun work environmentcompetitive wages and the bestpaid training and advancement programin the industry for ouremployees.

CustomerServiceRepresentative

In thisrole youll take full ownership of the complete customer experience.We will provide full training so you can confidently work directlyon a customers car and be in control of the entire customer serviceand sales cycle from walking a customer through the car services tocompleting the tasks and making thesale.

ACustomer Service Representative at Mr. Lubespends :

70%of their time providing CustomerService :

Greetingcustomers

Discussingproducts and services withcustomers

Providingrecommendations based on vehicleassessments

Suggestingnew products andservices

Working with acloseknit team and communicating with LowerTechnicians

30%of their time completing MechanicalDuties :

Oil and filterchanges

Replacement ofvital car fluids (e.g. coolant transmission and transfer casefluid)

Replacement ofparts under the hood (e.g. air filters headlights taillights andwiper bladereplacements)

Refillingperformance enhancers to ensure the car runs smoothly (e.g. enginestop leak oil treatment and valvecleaner)

Performingcourtesy checks on all vehicles (e.g. topping up fluid levelscleaning windows and checking tirepressure)

Performingtire changes androtations

Whatelse can you expect from a career at Mr.Lube

A fun environmentwith the bestpaid training in the industry Excellent employeeincentives and recognition. With constant learning and growthopportunities.

A company management and team that cares. If youhave a positive attitude flexible availability are driven tosucceed are willing to learn and genuinely like interacting withpeople and nbsp; put

yourself in thedrivers seat at Mr.Lube!

JobTypes : FulltimePermanent

Pay : From $17.50 perhour

Expectedhours : 35 44 perweek

Benefits :

• Companyevents
• Dentalcare
• Disabilityinsurance
• Extendedhealth care
• Flexibleschedule
• Onsiteparking
• Paid timeoff
• Storediscount
• Visioncare

FlexibleLanguageRequirement :

• Frenchnotrequired
Schedule :
• 10hourshift
• 10hourshift
• 8hourshift
• Dayshift
• Eveningshift
• Morningshift
• Overtime
• Weekendsasneeded

Supplementalpaytypes :

• Commissionpay
• Overtimepay

Abilitytocommute / relocate :

OttawaON : reliably commute or plan to relocate before starting work(preferred)

Education :

SecondarySchool(required)

Experience :

• Customerservice : 2 years(required)
• Retailsales : 1 year(preferred)

Licence / Certification :

DrivingLicence(preferred)

WorkLocation : Inperson