Best Practice Consultant (Inside Sales)

Henry Schein One
British Columbia, British Columbia, CA
$55K a year
Full-time

We are a leading provider of dental technology solutions, and we are committed to developing innovative products and services that help dental professionals deliver the best possible care to their patients.

If you are passionate about dental technology and want to be part of a team that is making a difference, then Henry Schein One is the place for you.

We offer a variety of career opportunities, from software development to customer support. We are always looking for talented and motivated individuals to join our team.

Together, we can change the future of dental care.

Here are some of the ways we are changing the future of dental technology :

  • We are developing cloud-based practice management software that makes it easier for dental professionals to manage their practices.
  • We are developing artificial intelligence-powered tools that help dentists diagnose and treat dental conditions more accurately.
  • We are developing teledentistry solutions that make it possible for dentists to provide care to patients in remote areas.
  • We are developing virtual reality and augmented reality tools that help dentists train and educate their patients.

We are just getting started. We are committed to changing the future of dental care, and we need your help. Join us and be part of the team that is making a difference.

About the Opportunity :

Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one.

When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients.

In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling, to clinical treatment and billing, to ensuring loyalty and recurring care.

You will work with our products to support the Canadian Dental Practice Management Business. Our on-premise products are well established with strong customer loyalty and we are poised to bring our cloud product to market later this year!

We're seeking a results-driven Best Practice Consultant (inside sales) who can contribute to our collaborative culture, working closely with stakeholders to drive business successes and growth through our existing customer base.

Reporting to the Sales Manager, the successful candidate will part of our commercial sales team. This is mid-level position with opportunity for development and growth.

The Best Practice Consultant (BPC) will play a critical role in achieving our business objectives around growing our Commercial Product lines across Canada.

You must be comfortable making calls, asking questions, qualifying prospects, scheduling discovery calls, executing product demonstrations and closing deals.

The goal is to increase our share of wallet within our existing customer base by helping our clients grow and optimize their practices.

Whether you are working from a list of known clients, revisit campaigns based on KPI’s, or hitting the phones you will be responsible for maintaining a healthy lead funnel, projecting future success, and consistently hitting a monthly quota.

Key Responsibilities :

As a Best Practice Consultant, you will be responsible for outbound calling, reacting to incoming enquiries, and booking business consultations with our existing customer base.

This is a farmer / account growth style of role. This role is typically 70 / 30 outbound vs inbound at outset.

  • Culture of Accountability and Ownership : You will take full ownership of the account growth performance in your assigned territory, driving revenue through effective sales prospecting and lead generation strategies.
  • Sales Performance : You will maintain sales performance KPIs in line with monthly targets, as outlined in your sales objectives.
  • Use effective questions in conjunction with practice specific data to uncover needs and articulate a solution offering insight, value, and to overcoming objections.
  • Building Business Plans with our customers surrounding industry benchmark KPI’s, challenging them to implement game-changing strategies to grow and evolve their businesses.
  • Attend up to 2 trade shows per year, presenting Henry Schein One thought-leading messages and selling as well as participating in Webinars and presentations to customers throughout your assigned territory.
  • Build & maintain strong working relationships with multiple internal stakeholders to uncover new prospects and help them upsell / cross-sell additional products to existing customers in your region.
  • The ability to own’ a Value-Added Products and be responsible for driving success amongst the team.

Qualification & Requirements

  • Preferably University level education.
  • 3+ years in B2B Inside Sales capacity.
  • Challenger Sales Methodology experience strongly preferred.
  • Have a target-driven mindset and be comfortable working in a fast-paced environment (very short sales cycle).
  • Demonstrated ability to convert prospects and close deals while maintaining established sales activities.
  • Solid communication, active listening, and presentation skills.
  • Calculated risk-taking and entrepreneurial tendencies.
  • Self-learning and continuous development reflexes.
  • Strong problem identification and objection resolution skills.
  • Ability to drive change, be flexibility, and forward-thinking.
  • Build and maintain lasting relationships with customers.
  • Able to calculate KPI’s on behalf of customer and make assumptive links to business improvement possibilities.
  • Occasional travel to attend sales events or tradeshows.
  • High level of integrity and work ethic.
  • Integrate into a fun, energetic environment.
  • Work with autonomy, managing your day.
  • This is a hybrid role, with two days in office, to facilitate brainstorming and team building
  • Our office is located across from Guildford Mall, in Surrey, BC.

Our Recruiting Process

We try to make our process as simple as possible whilst giving you and us opportunities to learn about each other.

  • Quick intro / screening call
  • Short online behavioural and cognitive assessment.
  • First Interview
  • Assessment Center Interview

The assessment center interview consists of two days. Day 1 is an in-person panel interview. Candidates selected for day 2, will then be invited for a shared meal the the hiring team, day 2 of interviewing, which is focused an presentation allowing you to demonstrate your sales skills.

We pride ourselves on fostering a flexible, high-performing culture that is inclusive and supports professional growth. As a future team member, you will embrace ownership, transparency, communication and collaboration.

Compensation :

  • The OTE for this role is $140,000 (Base Salary : $85,000 and Variable Compensation : $55,000)
  • 16 days ago
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