Inside Sales Consultant
- Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
- Increase customer share of wallet and improve sales mix
- Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool
- Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management
- Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
- Problem solving to resolve customer issues and ensure a positive customer experience
- Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
- Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided
- Take a proactive approach to owning learning / development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
- Credit and Accounts Receivables management
- This position typically works traditional business hours, but the hours may vary per position based on customer needs.
May be required to work additional hours as required
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.
Qualifications / Skills / Job Requirements (About you) :
- Experience in sales or an equivalent in the food service industry preferred, but not required
- Completion of post-secondary education or equivalent experience; CPSA designation is preferred
- Strong communication and customer service skills; ability to effectively communicate with internal and external teams
- Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
- Proactive, self-directed, with the ability to structure a weekly schedule to be successful
- Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
- Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
- Flexible work schedule, including Sundays and holidays.
- Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca / careers
Our Purpose :
Connecting the world to share food and care for one another
Our Mission :
Delivering success for our customers through industry-leading people, products and solutions
Our Identity :
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco associates enjoy :
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups
benefits may vary based on location or bargaining unit)