Job Description
CREW SCHEDULER
Little River
Casual
The opportunity
The Crew Scheduler ensures that Scheduling Services meets operational requirements and company objectives in accordance with operational policies, the collective agreement and regulatory requirements for vessels and shore positions.
The Role
Reporting to the Manager, Scheduling Services, you will perform the following duties :
- Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost‑effective manner.
- Ensuring operational, regulatory and collective agreement compliance and by analysing work assignments and scheduling for optimum utilisation of staff in a cost‑effective manner.
- Implementing schedules and staff assignments prepared by crewing officers / advisor and cross checking as required.
- Generating and controlling time sheets and crew lists accurately and on time.
- Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues.
- Undertaking longer term planning functions in support of leave programs.
- Monitoring and forecasting needs to prepare accurate schedules for implementation monthly.
What you bring to the team
Education and Experience
High School Diploma supplemented by some post‑secondary educationThorough knowledge of Microsoft Office with an emphasis on Excel1-3 years of office experience preferably in a complex unionised environmentExperience with staff scheduling systems, accounting systems or Human Resources would be an assetKnowledge and Competencies
Strives for continuous improvement in Customer ServicesMaintains positive relationships with employee and co‑workersAble to work independently with limited or no supervisionDemonstrates creative thinking and innovative action, often under pressure while meeting deadlinesPossesses sound analytical skills and problem‑solving skillsFlexible, detail‑oriented and able to work in a fast‑paced, ever‑changing environmentHas a thorough understanding of, or the ability to learn, company, regulatory and collective agreement rules and requirementsJoin us!
If this sounds like your next great career move, please submit your cover letter and resume by February 1, 2026.
\"We connect communities and customers to people and places important in their lives\"
At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever‑changing workplace.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
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