Delta, BC – Full Time
Northern Feather Canada , a leader in luxury bedding for the world’s finest hotels, is seeking a highly capable and proactive Executive Assistant to support our Owner / President and help drive the smooth operation of our business.
We are a small, hands‑on company, and the right person will thrive in an environment where you wear many hats, adapt quickly, and bring a “find the way” attitude to every challenge. If you enjoy variety, problem‑solving, and being at the centre of organizational flow, this role will take you far with us.
About the Role
The Executive Assistant will act as a strategic partner to the President, providing high‑level administrative support, coordinating priorities, and ensuring that projects and communications move forward efficiently. This role blends executive support, operations coordination, and cross‑departmental communication.
Key Responsibilities
Executive & Strategic Support
- Anticipate needs and prepare briefing materials, summaries, and follow‑ups for the President.
- Support planning and execution of key initiatives, including product launches, operational improvements, and hospitality programs.
- Track action items from leadership and board meetings, ensuring follow‑through across departments.
Operational & Administrative Support
Manage calendars, scheduling, travel arrangements, and meeting coordination.Prepare correspondence, reports, presentations, and internal communications.Maintain organized digital and physical filing systems.Assist with HR onboarding tasks and internal process documentation.Cross‑Department Coordination
Serve as a central communication hub between production, customer service, sales, and leadership.Coordinate timelines and deliverables to keep projects on track.Identify bottlenecks and escalate issues proactively.Customer & Stakeholder Engagement
Support high‑value hospitality clients with timely communication and follow‑ups.Assist in preparing proposals, presentations, and client‑facing documents.Represent the President professionally in communications with partners, suppliers, and stakeholders.Confidential & Governance Support
Handle sensitive information with discretion, including HR matters, contracts, and financial documents.Prepare materials for board meetings, leadership updates, and strategic planning sessions.Maintain organized records for compliance and governance.What We’re Looking For
Experience in an administrative or executive support roleExceptional written and verbal communication skillsStrong organizational skills with the ability to prioritize and multitaskHigh attention to detail and accuracyProficiency with Microsoft Office (Outlook, Word, Excel)Ability to work independently, anticipate needs, and solve problemsComfortable in a small‑team environment where responsibilities are varied and evolvingA positive, resourceful, “find the way” mindsetWhat We Offer
A collaborative, supportive work environmentThe opportunity to contribute meaningfully to a respected Canadian manufacturing brandCompetitive compensationRoom to grow as the company continues to expand