Business Analyst

Description : :

• Review, analyse and evaluate business systems and user needs.
• Elicit, define, assess and document detailed business and system design requirements (functional, operational, transitional, information & non-functional) for new systems & systems enhancements and identify any gaps within current capability.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Collaborate with architects, analysts, cross-functional project groups, to document dependencies and solutions understood by all technical groups.
• Construct workflow charts and diagrams; studying system capabilities; writing specifications.
• Understanding and documenting REST API configurations and specifications.
• Performs analysis and evaluation of options, alternatives, and system capabilities; Identify complex process and systems solutions to address major system needs.
• Provide strong subject matter expertise across multiple functional areas and across functional process flows or functional and cross functional teams.
• Prepare business reports by collecting, analyzing and summarizing information and trends.
• Understand complex system integrations including source and target systems and how they relate to each other and perform data analysis.
• Understand and communicate the operational impact of any changes.
• Participating and supporting the Intake process; ability to facilitate meetings, manage stakeholders, action plans and audit requests.
• Ability to handle multiple projects and activities in a timely, organized manner & independently resolve complex, multi-faceted problems to meet the business needs.
• Support Product Owner and / or Project Manager to document and manage requirements in Jira and Confluence.
• Support the Technical Architect, Developers and / or QA to identify, record, document, monitor defects in Jira, and updates documentation in Confluence and SharePoint as required.
• Prepare and give presentations to customers and collaborators.

What You Will Bring to Succeed :

• Pro fi ciency in Business Analysis procedures and requirements , as well as technical analysis and design requirements.
• Highly experienced in writing business requirements for system development.
• Knowledge of enterprise applications and enterprise analysis.
• SQL knowledge and skilled and experienced in working with relational database structures Experience working in a project environment and SDLC methodologies.
• Creative problem solver, flexible, proactive and able to work in a fast paced, ever- changing environment.

Qualifications :

• Working knowledge of serverless applications on cloud e.g. Salesforce, AWS technologies. (Required)
• Completely understands principles of agile development, and able to document business requirements as user stories. (Required)
• Ability to capture user requirements and articulate user acceptance criteria.
• Working knowledge of relevant development tools, e.g. JIRA, Con fl uence, SOAP-UI, Postman.
• Available and willing to collaborate with other team members. Strong team player as well as able to work independently.
• Basic SQL writing skills : Microsoft SQL Server, PostgreSQL or any other RDBMS.
• Knowledge of SDLC, testing concepts, and testing methodologies.

Key Requirements :

• A minimum of 5 years of experience in a Business Analyst role IT background (Required) .
• Experience in wri ti ng func ti onal design documents.
• Agile / Scrum / Hybrid experience (Required)
• MS O ffi ce, MS Visio pro fi ciency (Required)
• Academic : Bachelor’s degree or equivalent experience and professional development.

Nice to Have :

• Salesforce Business Analysis certification (Asset)
• Salesforce Sales, Service, Marketing (Asset)

Soap UI and Postman Experience (Asset)