Workstation Support Analyst

Join to apply for the Workstation Support Analyst role at BC Pension Corporation .

Classification : Information Systems R18

Salary Range : $64,123.59 to $72,674.35 per annum

Union / Excluded : BCGEU

Security Screening : Required

Job Type : Regular full time

Additional Info : An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.

We are seeking a Workstation Support Analyst to join our team in VICTORIA, British Columbia, Canada.

The IT Operations unit has responsibility for planning, designing, creating, testing, implementing, enhancing and supporting the Corporation’s desktop and Cloud environments. These environments, supported by the Operations team, contain hardware and software for servers, personal computers, printers, networks (local and external) and telephones, all enabling the Corporation’s mission critical applications to be highly available and deliver the business function mandates.

This position has two main focuses : The provision of support for workstation hardware, software, attached peripherals using remote connectivity and Access and Identity Management. In doing so, this position adheres to ITB Standards for technology, configuration change, and operations.

This position is under the leadership and guidance of the Service Desk Lead. Assignments will include independent tasks, responding to Service Desk Requests and Incident tickets, as well as working with corporation staff to improve the operational infrastructure.

Work Model : This position is located in our Victoria, BC office and requires full-time on-campus presence.

Seniority level

• Entry level

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