Campus Security Team Lead

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24 / 7 / 365.

Campus Security serves a diverse client base including students, employees and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3,500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4,200 stalls.

This position acts as the Assistant to the Campus Security Supervisor under the direction and supervision of the Campus Security Supervisor. Security Team Lead supports the Campus Security Supervisor in the creation of a proactive and holistic culture of safety on campus that aligns with the university's mission of offering a welcoming, accessible and inclusive environment.

Reporting to the Campus Security Supervisor, the Campus Security Team Lead plays a key role in training security officers—new, casual, and full-time—on standard operating procedures, licensing, and first aid requirements. The role supports the Campus Security Supervisor, ensuring the operational effectiveness of Security Officer Teams and assumes leadership in their absence.

Responsibilities

Responsibilities include reviewing SOPs, facilitating training and documentation, supervising officers, preparing, and reviewing reports, monitoring systems, managing incident response, delivering first aid, and coordinating referrals with internal and external partners. Knowledge of the CUPE 917 Collective Agreement is essential.

The position also performs all duties of a Security Officer while serving as a front-line operational supervisor in support of the Security Campus Security Supervisor.

Experience

This position requires a level of experience equivalent to experience in University of Victoria Security, or experience working within a comparable environment including :

Law enforcement, emergency response, first aid, firefighting, ambulance services, search and rescue, social work, bylaw enforcement, lifeguarding, customer service roles with conflict resolution experience, or mental health roles is considered an asset.

All Campus Security Team Lead must obtain and maintain a BC security worker license; Criminal Record Check with vulnerable sector and must have and hold a valid class 5 or higher BC driver's license prior to commencing work.

Specialized Knowledge / Education

• A high school diploma or equivalent is required.
• Certification in Advanced Occupational First Aid, Emergency Medical Assistant - First Responder (EMA-FR with Licensing, and as required by legislation and WorkSafe requirements must be obtained within the first three months of employment as a condition of employment.)
• Additional certifications are considered an asset. (e.g. De-escalation and critical incident management, psychological first aid, Trauma informed practices).

Required Training (first 3 months)

Skills / Abilities

Physical Requirements

Additional Requirements

The Following Are Considered Assets

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