Senior Contact Analytics & AI Insights LeadRogers Communications, Inc. • Brampton, Peel Region, CA

Senior Contact Analytics & AI Insights Lead

Rogers Communications, Inc. • Brampton, Peel Region, CA

5 days ago

Job type

Full-time

Job description

A leading telecommunications company in Canada seeks an Analytics professional to support decision-making in Call Centre Operations. In this role, you will utilize advanced tools like Databricks and SQL to enhance performance metrics reporting and implement AI technologies. The ideal candidate is experienced in operations management and has a solid background in analytical support. This position offers a competitive salary and comprehensive benefits, including wellness programs and discounts on services.

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Senior Contact Lead • Brampton, Peel Region, CA

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