APPLICATION DEVELOPMENT & SUPPORT

APPLICATION DEVELOPMENT & SUPPORT
Position and/or Project Description:
SaskPower is looking for an individual with strong Service Now experience and capabilities.
Responsibilities:

• Design and document ServiceNow solutions, enhancements and changes based on business requirements
• Document key technical decisions, issues, and enhancements
• Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
• Develop changes on ServiceNow platform through scripting, configurations, and other development activities
• Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
• Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
• Assist in resolving technical issues

Mandatory Education/Certifications:

• Certified System Administrator (CSA)
• Certified Application Developer (CAD)

Mandatory Experience:

• - years of demonstrated experience as a developer and administrator for ServiceNow instances
• Experience with the following products:
• IT Service Management (ITSM)
• IT Operations Management (ITOM)
• Software Asset Management (SAM)
• Hardware Asset Management (HAM)
• Performance Analytics

Desired Experience:

• Ability to integrate with other platforms such as Active Directory, SCCM, Intune, Copilot
• Experience with Service Hub

Work location: Regina, Sask. (Hybrid Onsite/Offsite)

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