Academic Program Coordinator
Tracking Code : req1891
Faculty / Department : Faculty of Business and Information Technology
Number of Positions : 1
Appointment Type : Full-Time Continuing
Hours of Work : 35 hours per week
Salary Range : Level 7- Starting Salary, Step 1 $68,930
Posting Date : January 26, 2026
Closing Date : February 6, 2026(7 : 00 pm EST)
JOB SUMMARY
Reporting to the Director, Planning and Operations, the Academic Program Coordinator oversees FBIT’s academic support and conduct frameworks, providing leadership in the application of policies, best practices, and training across all undergraduate and graduate programs while managing daily operations and initiatives that uphold these frameworks. Working closely with ADs, PDs, the APS, Academic Advisors, instructors, students, and the Registrar’s Office, the APC promotes academic integrity, supports quality assurance and accreditation, administers academic support and conduct processes efficiently, and ensures fair, consistent, and neutral policy application.
RESPONSIBILITIES & ACCOUNTABILITIES
1. Academic Support and Consideration Coordination
- Serve as the primary point of contact for students, instructors, PDs, and ADs on Academic Support and Consideration matters, investigating complex inquiries as needed and escalating or collaborating with ADs and PDs to determine appropriate actions
- Provide subject matter expertise and guidance / advice, researching and reviewing documentation, precedents, use comparators and best practices to recommend courses of action
- Oversee the Academic Consideration process for missed coursework, midterm, deferred exams, etc. Review requests and documentation submitted by instructors and / or students for accuracy and completeness, and take action accordingly
- Serve as the initial point of contact with the RO for incomplete and deferred grade reports coordinating follow‑up with instructors, PDs, or ADs as needed, managing the Faculty’s grade appeal and grade‑change processes to ensure timely completion by instructors, and supporting communication between the Faculty and the RO regarding outstanding incomplete or deferred final grades
- Oversee the transfer credit and letter-of‑permission process with Academic Advising and PDs by reviewing student eligibility, verifying requirements, communicating Faculty decisions to the RO, processing program changes and readmission requests as needed and providing relevant information, decisions, and documentation to students, instructors, Academic Advising, and the RO
- Provide proactive support to individuals (e.g., students) in distress, making Academic Advising aware and also making referrals to specific university services
2. Student Conduct and Academic Integrity Coordination
Provide subject‑matter guidance on Student Conduct and Academic Integrity inquiries by researching documentation, reviewing precedents and best practices, and advising students, instructors, PDs, and ADs on recommended courses of actionCollaborate with instructors, PDs, and ADs on conduct and integrity cases by gathering and reviewing evidence and preparing required documentation for committee reviewInvestigate further as needed, delving into complex inquiries and matters. Where necessary, elevate and collaborate with the ADs and PDs to determine courses of actionDraft and refine allegation and resolution letters tailored to each case, ensuring consistency across the Faculty and preparing them for final review and approval by instructors, the committee Chair, ADs, or the DeanSupport Academic Integrity and Appeals committees by coordinating meetings and distributing case materials, ensuring procedural fairness and awareness of possible outcomes, and communicating relevant decisions and documents to students, instructors, Academic Advising, and the ROCoordinate data gathering with other units, maintain and analyze information in the Faculty database, and provide evidence‑based recommendations while proactively partnering with Faculty leadership to identify and implement initiatives3. Quality Assurance and Accreditation Support
Assist the DPO and APS (Academic Planning Specialist) in supporting program reviews and accreditation process, including coordinating the activities of external reviews and site visitsAssist with compiling data and materials for program reviews and accreditation by collaborating with the APS and key stakeholders to analyze, verify, and ensure the completeness and accuracy of all informationCollaborate with the APS to review course outlines and maintain the master course database while securely managing all current and historical confidential documents, reports, and materialsCoordinate with appropriate units to gather and analyze information, highlighting trends to support governance reporting and continuous improvement opportunities in academic quality in the Faculty4. Outreach and Education Support
Work with the ADs, PDs, staff, and other offices to educate instructors and students alike on plagiarism, cheating, and other issues related to academic conduct and integrity, with a goal of increasing awareness and decreasing administrative burden and infractions over timePrepare and support publications and events that promote Academic Support, Student Conduct, and Academic Integrity while staying current on policy, procedural, collective agreement, and legislative updates and communicating changes as neededSupport the review and development of Faculty policies, procedures, and guidelines by maintaining expertise in student‑conduct best practices and collaborating with ADs and other stakeholders to design and implement proactive initiatives, including responses to emerging technologiesCompile term and annual statistics and assess trends related to Academic Support, Student Conduct and Academic Integrity to identify opportunities to educate instructors and studentsRequired Skills
Excellent written communication and interpersonal skills, with demonstrated ability to exercise a high degree of professionalism, good judgment, and discretionStrong organizational skills with a proven ability to manage multiple tasks, prioritize effectively, with competing demands, deadlines and frequent interruptions. Must be able to take initiative and anticipate the needs of a diverse client groupStrong attention to detail and the ability to process information with high levels of efficiency and accuracy in a fast‑paced environmentRecords management and database maintenance experience with proven skills in developing and generating reports and performing data analysisWilling and able to work flexible hours to meet deadlines and to attend evening or weekend events and activitiesRequired Education
Completion of a Formal Post-Secondary / College / University Program of Three Academic YearsAn equivalent combination of education and related experience may be considered. A University degree is preferredVerification of Academic credentials may be requiredRequired Experience
Over 3 years and including 5 years of increasingly related experience in student service, interpreting policy and providing advice, with strong consideration given to a post‑secondary academic environmentExperience working collaboratively with instructors / faculty, and senior / peer administrators to achieve excellence in service, especially student service and academic supportKnowledge
Working knowledge of policy and procedures framework, their interrelationship, as well as the application of collective agreements, is strongly preferredWorking knowledge and a high level of proficiency in using software and computer programs such as Windows, Microsoft Office, G‑Suite, Adobe applications and other relevant softwareHow to Apply
Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until February 6, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.
This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website https : / / ontariotechu.ca and which may be amended from time‑to‑time.
Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and / or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.
Ontario Tech University respects people’s different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.
If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the university’s policies for accommodating employees with disabilities please review the university’s Accessibility Policy.
The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.
Job Location : Oshawa, Ontario, Canada
Expected Start Date : 2 / 16 / 2026
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