Medical Supplies Customer Service Representative - Vancouver BC
Posted on Sep 30, 2022 | Location : Vancouver, BC | Job Type : Full-time | Salary : $18.00-$21.00 per hour
As an integral member of the Medical Supplies team, the Customer Service Representative will strive to deliver quality patient care and excellent customer service. You will be responsible for selling products, merchandise and services in a retail setting.
Primary Responsibilities
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Measure and fit customers for various medical products
- Handle and resolve customer complaints
- Process orders
- Receive shipments
- Merchandise inventory by putting stock away on store shelves and optimizing displays for retail sales for the best customer experience while shopping with us!
Qualifications
High school diploma, general education degree or equivalentExperience in handling cashKnowledge of customer service principles and practicesKnowledge of relevant computer applicationsKnowledge of administrative proceduresExperience in fitting for compression stocking and / or bracing an assetOther Qualities
Interpersonal skillsCommunication skills - verbal and writtenListening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientedCompassion and empathyAdaptabilityInitiativeStress toleranceOur Commitment To You
Providing a safe, secure and supportive environmentFlexible work schedules that allow for a healthy and fulfilling work-life balanceProviding the tools, training and resources necessary to achieve successContinuous improvement, innovation and investment in technologyBenefits
Dental careExtended health careSchedule
8 hour shiftMonday to FridayWeekend availabilityCOVID-19 Considerations
All employees are mandated to wear masks.
Education
Secondary School (preferred)
Experience
Customer service : 2 years (required)
How to Apply
Selected applicants will be contacted regarding the position. Submit resume with cover letter to apply. If interested, please submit your resume by Friday, Oct 7th to the attention of : Enzo Mastroianni, HR Business Partner for Macdonald's Prescriptions, enzo@shaw.ca. Or, you may apply directly using the Indeed link below : https : / / ca. / viewjob?jk=b8c29c18e5d6dd3f
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