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Practice Manager
Practice ManagerTranscounts • Langley, BC, Canada
Practice Manager

Practice Manager

Transcounts • Langley, BC, Canada
29 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Practice Manager (Bookkeeping Firm)

(Canadian / US Accounting)

Transcounts is a fast-growing accounting firm based in Langley, BC. We specialize in outsourced bookkeeping, fractional Controller / CFO services, payroll, and tax support for small and mid-sized businesses across Canada and the USA.

Location : Langley, BC (200 St / 56 Ave). Hybrid : 1 day per week WFH allowed after probation; 2 days per week WFH after 1 year.

Role Overview

The Practice Manager will lead delivery for a portfolio of 30–50 small bookkeeping clients, ensuring accurate financial operations, timely reporting, and an outstanding client experience.

Key ResponsibilitiesDelivery Quality

  • Ensure accurate and timely monthly bookkeeping, accounts payable / receivable, sales tax filings, and year-end preparation.
  • Own the client experience end-to-end, strengthening communication and trust.

Team Collaboration

  • Lead quality oversight across your client portfolio.
  • Hold bookkeepers and reviewers accountable to SOPs and Quality Checklists.
  • Customer Experience

  • Improve documentation flow, banking access, and communication channels.
  • Represent clients confidently in CRA / IRS reviews and handle non-audit escalations.
  • Onboarding

  • Own onboarding for assigned clients, with support as needed, and ensure the tech stack is configured correctly from day one.
  • Internal Rhythm

  • Record client meetings (unless the client declines) and save meeting notes in ClickUp for team visibility.
  • Provide daily / weekly asynchronous updates with bookkeepers and reviewers.
  • Path to Fractional Controller / CFO

    You may progress into Controller / CFO responsibilities after demonstrating :

  • Management of 50+ monthly clients and a team of 10+ members.
  • Strong technical mastery and consistently excellent delivery.
  • Must-haves (deal breakers)

  • Ability to work hybrid / on-site in Langley, BC (200 St / 56 Ave).
  • CPA or equivalent qualification.
  • CRA Represent a Client (Rep) account and ability to handle CRA / IRS reviews independently.
  • Minimum 2 years working in public practice (preferably fractional CFO / Controller, Big 4, or similar competitors).
  • Resident in Canada for at least the past 1 year.
  • 2+ years of QuickBooks Online (QBO) and / or Xero experience.
  • 1+ year of Canada / USA payroll experience and compliance knowledge (GST / sales tax, WCB, EHT, nexus).
  • Proven team management experience, including career progression of direct reports and managing teams of 3+ full-time members.
  • Experience owning month-end close and producing visual management reports for 10+ entities.
  • Experience with ecommerce (Amazon, Shopify, A2X), inventory, COGS, and multi-channel operations — strongly preferred.
  • Interview Process

  • 20-minute phone screening with HR.
  • 30-minute virtual interview with Anmol Singh, Director of Operations.
  • Final interview with Aman Mittal, CEO Founder (onsite in Langley, BC).
  • Background reference check and offer.
  • Compensation Benefits

    Salary : CAD 60,000 to 80,000

  • 2 weeks of vacation.
  • 5 sick / personal days.
  • Statutory holidays.
  • Health Spending Account (HSA) benefits up to CAD 1,500 per year.
  • Opportunities to design and lead finance accounting solutions for SMB clients.
  • Hybrid work arrangement as noted above.
  • For questions or to apply, please contact .

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