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Implementation Specialist - Canada
Implementation Specialist - CanadaVensure Employer Solutions • Westmount, Montreal (administrative region), CA
Implementation Specialist - Canada

Implementation Specialist - Canada

Vensure Employer Solutions • Westmount, Montreal (administrative region), CA
30+ days ago
Job type
  • Full-time
Job description

Implementation Specialist – Canada

Join to apply for the Implementation Specialist - Canada role at Vensure Employer Solutions.

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR / HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com.

Position Summary

The Global Implementation Specialist is responsible for engaging new clients and managing the full implementation phase. This position is the Client's main point of contact during implementation and is responsible for the overall client success and satisfaction during the implementation of our products / services.

Essential Duties and Responsibilities

  • Completes Client shell set up and dashboard creation in Prism (HRIS) for new clients.
  • Manages multiple client implementations, runs first payroll(s), and trains newly onboarded clients.
  • Acts as a liaison between internal stakeholders.
  • Responsible for developing and executing implementation project plan.
  • Consults with clients to determine payroll, HR, and benefit needs and recognize Client business concerns to recommend and implement an appropriate solution.
  • Maintains Client Space (CRM) by updating milestones, tasks, and other related items.
  • Works with Business Consultant to initiate the Client Implementation process.
  • Reviews and audits Client payroll and HR data for accuracy.
  • Responsible for understanding our Service Types and Service Model, to better facilitate Client transition to the ongoing Service Model.

Knowledge, Skills, and Abilities

  • HR / Payroll Outsourcing and / or PEO industry knowledge required.
  • HRIS / CRM / Systems experience.
  • Payroll & Tax subject matter knowledge.
  • Analytical skills.
  • Time management skills.
  • Excellent written and verbal communications.
  • Project management skills.
  • Problem solving skills.
  • Office Product knowledge.
  • Education & Experience

  • Associate degree preferred.
  • 3 years of related experience required.
  • Required Licenses and / or Certifications

  • None.
  • Physical Demands

  • Frequently required to sit; occasionally required to stand and walk.
  • Specific vision abilities required include close vision, color vision, and ability to adjust focus.
  • Frequently required to talk and hear.
  • Moderate concentration / intensity, which includes prolonged mental effort.
  • Average memory, taking into consideration the amount and type of information.

  • Noise level in the work environment is usually moderate.
  • Disclaimer

    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

    Benefits

  • Health Insurance : Medical, dental, and vision coverage.
  • Retirement Plan : 401(k) with company match.
  • Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law.
  • Life insurance, short-term disability, long-term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
  • Additional Compensation : [e.g., signing bonus, commission structure] if applicable.
  • #J-18808-Ljbffr

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    Implementation Specialist • Westmount, Montreal (administrative region), CA

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