Patient Service Coordinator/Financial Coordinator

Tuesday, March 19, 2024

Grand River Orthodontics-docbraces has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator / Financial Coordinator to join our Brantford / Simcoe , Ontario team.

Canadian Orthodontic Partners provides support services to Grand River Orthodontics-docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment.

We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

What We Offer :

• Competitive Hourly Wage + Quarterly Bonus
• Comprehensive Benefits Package including : Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
• Educational Reimbursement Program.
• Guaranteed shift hours and employees qualify for all Statutory Holidays.
• Real Career Growth Opportunities.

Key Responsibilities :

• Organizes and updates paperwork and administrative requirements to collect payments.
• New Patient orientation signed documents.
• Enter and update financial contracts into software system.
• Resolve financial discrepancies, and financial concerns.
• Update financial information in the Practice Management Software.
• Maintain and balance daily finances.
• Maintain positive relationship with insurance companies.
• Track any notes on chart regarding insurance changes.
• Processing insurance claims and reconcile insurance cheques.
• Arrange payment agreements with new patients.
• Follow up on outstanding accounts.
• Prompt communications to patients’ inquiries.
• Manages and responds to all customer calls.
• Maintain daily, weekly, and monthly monitoring systems and checklists.
• Managing and resolving patient concerns / issues.

Requirements :

• Some Financial experience
• Great time management and organizational skills.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

J-18808-Ljbffr