front desk agent

Safeway Holdings (Alberta) Ltd.
Fort McMurray, AB, CA
$19-$22 an hour
Permanent
Full-time
  • Education : No degree, certificate or diploma
  • Experience : Experience an asset

Work setting

Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Address customers' complaints or concerns

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

Group insurance benefits

Other benefits

  • Other benefits
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week
  • 6 days ago
Related jobs
Rosewood Hotel Georgia
Canada

Meet with the departing Front Desk Agent to review business status, follow up items and any guest related pending tasks. Promote positive guest relations to all individuals approaching the Front Desk. Document pertinent information in the Front Desk Pass-On. ...

Club Med
Canada

Customer Service or Front Desk position in the Hospitality industry preferred. Handle any complaints and service recovery as needed with the supervision of Front Desk Manager. ...

Safeway Holdings (Alberta) Ltd.
Fort McMurray, Alberta

Education: No degree, certificate or diploma.Experience: Experience an asset.Register arriving guests and assign rooms.Resolve complaints and claims .Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general i...

Pomeroy Kananaskis Mountain Lodge
Fort McMurray, Alberta

We are looking for a Front Desk Agent to join our team!. As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Previous ...

Fade 99 Barber Shop Inc.
Fort McMurray, Alberta

Education: Secondary (high) school graduation certificate.Experience: 2 years to less than 3 years.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general informatio...

Prestige Flooring and Interiors
Fort McMurray, Alberta

Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Schedule and confirm appointments.Perform clerical duties, such as filing and sorting and distributing mail.Answer telephone and relay telephone calls and messages.Heures de travail: 35 hours per...

HOWARD JOHNSON INN
Red Deer County, AB, CA

Experience: 1 year to less than 2 years.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Perform same duties as workers supervised.Assist clients/guests with special needs.Co-ordinate, assign and review work.Hire and train staff in job duties, safet...

GILL ONWARD ENTERPRISES INC.
CA

Experience: 1 year to less than 2 years.Develop and implement policies and procedures for daily operations.Enforce policies and procedures.Address customers' complaints or concerns.Assist clients/guests with special needs.Work conditions and physical capabilities.Hours: 30 to 40 hours per week....

YMM vape shop
Fort McMurray, Alberta

Education: No degree, certificate or diploma.Process money, cheques and credit/debit card payments.Calculate daily/shift payments received and reconcile with total sales.Work conditions and physical capabilities....

Great Canadian Entertainment
Canada

Ontario Gaming East Limited Partnership, .Great Canadian Gaming Corporation, is currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a .This role will join our team at .Shorelines Casino Thousand Islands.Under the direct supervision of the Operations...