Church Office / ICT Systems Administrator

Position DescriptionJob SummaryWe are seeking an experienced Church Office / ICT Systems Administrator to oversee various administrative tasks and provide support for our IT systems, online tools, phone system, and Church Management Software Administration.

The ideal candidate will be organized, detail-oriented, and possess excellent communication skills. Key Church Office Responsibilities Manage reception duties by efficiently handling incoming phone calls and walk-in visitorsHandle all incoming and outgoing church mail with precision and accuracyOffer administrative support to pastoral staff, including secretarial assistance as requiredMaintaining office supplies and resourcesManaging online purchases and merchandise ordersWorking with the Media Pastor for various tasks and projects, including Annual Business Meeting preparation.

Updating profiles in the Church DatabasePrinting various resources and certificates as required for Baby Dedications, Baptism, etc.

Managing and administering church membership files / folders and processing membership transfer requestsSending our occasional church wide text messagesEntering connect cards into Planning Center, and entering prayer requestsSending out various email blasts using MailChimp, including special announcements, funeral announcements, member notices, and guest follow-up emails Following up on enquiries originating through the church websiteRequirements Bachelor's degree in Business Administration, Communication, or a related fieldAt least 2 years of experience in office administrationExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite and Google SuiteStrong attention to detail and organization skillsAbility to multitask and work in a fast-paced environmentFamiliarity with church operations is preferred If you are passionate about serving the church community and enjoy administrative work, please apply for this exciting Office Administrator position.

Key ICT Systems ResponsibilitiesIT Administration Procuring laptops / workstationsSetting up, configuring, and maintaining new and existing devices Deploying and managing licenses for Microsoft Administration of LAN, WiFi and other related tasksManaging and maintaining Cisco Umbrella Security for church internet filteringAssist with employee onboarding and exit procedures to ensure smooth transitions.

Google WorkspaceAdding New Emails for Staff, or Volunteer use.Organization wide administration of cloud storage, shared calendars, etc.

Online Tools Manage and maintain peelpentecostal.org and ppt.church domains.Integration with Squarespace, Google workspace, etc.

Be the main point of contact to administer online accounts, including Zoom, RightNow Media, Clearstream, and more. Phone System Adding New Users or LinesModifying Schedules for Office Hours / HolidaysEditing Ring GroupsBe well versed in the usage of Bell Total Connect with the Polycom Handsets and Mobile Apps.

Updating voice recordings for Auto Attendants and Voicemail greetings. Church Management Software Administration (Planning Center) Be the main organisation administrator for entire Planning Center suite of productsBecome familiar with adding Service Plans, editing Teams, and adjusting scheduling optionsMaintaining database integrity by merging duplicate entries, running and managing lists, updating custom fields, modifying custom reports, etc.

Support Children’s Ministry by maintaining Check-In stations and updating name tags if requiredEnsure the main Church Calendar is accurate and up to dateAdminister and Manage Groups for Life Groups and other small groupsManage and support Registration / Sign-up events Requirements Bachelor's degree in Computer Science, Information Technology or a related field.

At least 3 years of experience in IT administration or a related field.Knowledge of Google Workspace and Microsoft .Excellent communication and interpersonal skills.

Ability to work in a team-oriented, collaborative environment.Strong problem-solving skills and ability to work independently.

Familiarity with Planning Center suite of products is a plus.If you are a highly motivated individual with a passion for technology and a strong desire to contribute to the success of our church, we encourage you to apply for this exciting opportunity.