Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY :
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
DUTIES & RESPONSIBILITIES :
- Customer Service
- Greet customer promptly and gather prescription information according to Standards
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Refer to the pharmacist all clinical inquiries
- Set realistic customer expectations as to wait times
- Locate and cash out prescriptions and any ancillary items
- Ensure customers requiring counseling are referred to the pharmacist
- Maintain and control the cash register in the dispensary
- Adhere to all confidentiality and privacy requirements
Administration :
Receive new and repeat prescription orders in accordance with Standard Operating ProceduresPrepare and submit orders with the exception of controlled drugs and narcoticsAdjudicate third party billing online and manage manual Third-Party AccountsAnswer telephone and refer to pharmacist when necessaryManage incoming faxes according to Pharmacy Standards of PracticeAssist pharmacist in coordinating callbacksAccurately file completed documentation as per Pharmacy Standards of PracticePrescription Workflow :
Assist in prescription preparation to company's standards and professional servicesData entry for new prescriptions, and managing refill request processingSelect medications to fill prescriptions according to Pharmacy Standards of PracticeEfficiently count or measure, package, and label prescriptions, as per Pharmacy StandardsAccurately enter and maintain appropriate data within the applicable Pharmacy systemsSkills & Qualifications :
High school DiplomaDiploma from a Pharmacy Assistant credited course preferredPrevious Pharmacy Experience preferredEffective organizational skills, ability to multitaskProblem Solving skillsStrong attention to detail#J-18808-Ljbffr