Talent.com
Customer Solutions Specialist
Customer Solutions Specialistgoeasy Ltd. • Red Deer, AB, CA
Customer Solutions Specialist

Customer Solutions Specialist

goeasy Ltd. • Red Deer, AB, CA
16 days ago
Job type
  • Full-time
Job description

Join easyhome — Canada’s largest lease‑to‑own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies , certified as a Great Place to Work® , and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These achievements speak to our commitment to building an inclusive, high‑performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time.

Why work with us?

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Employee discounts on furniture, electronics, and appliances.
  • Access 24 / 7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a customizable package including options for 100% coverage.
  • Internal development training programs and platforms including job‑specific training, career coaching, leadership excellence, mentorship, and many others.
  • Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.

A day in a life of a Customer Solutions Specialist

Customer Engagement & Sales

  • Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
  • Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and / or service product solution.
  • Transparently communicate lease and credit terms and conditions and educate customers on credit‑building opportunities.
  • Maximize sales of goeasy’s financial services and home goods through methods such as cross‑selling.
  • Account Management & Collections

  • Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
  • Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
  • Conduct collection activities on financial services and products while maintaining empathy and professionalism.
  • Build long term customer relationships to create trust and increase customer retention.
  • Follow up with customers on missed payments and negotiate repayment terms where applicable.
  • Retail Operations

  • Uphold merchandising standards including assisting with showroom set up, pricing and promotion changes, as well as manage and track inventory.
  • Keep your store looking its best by maintaining cleanliness, organization, and a customer‑ready environment.
  • Bring products to life by assembling and disassembling electronics and home furnishings as needed.
  • Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
  • Perform out‑of‑store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
  • Perform other duties as assigned by management.
  • What We Are Looking For

  • Proven communication and interpersonal skills with a passion for helping others.
  • Sales‑oriented mindset with the ability to meet targets and drive results.
  • Experience in a customer‑facing environment (retail, finance, or leasing preferred).
  • Strong multitasking abilities and attention to detail.
  • Availability to work a variety of shifts within store operating hours (10am‑7pm Mondays to Saturdays).
  • Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
  • Comfortable with sales calls, collections, and having difficult customer conversations.
  • Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
  • Diversity, Inclusion, and Equal Opportunity Employment

    At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

    All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

    We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

    Seniority level

    Entry level

    Employment type

    Full‑time

    Job function

    Consulting, Information Technology, and Sales

    Industries

    Consumer Services

    Referrals increase your chances of interviewing at goeasy Ltd. by 2x.

    #J-18808-Ljbffr

    Create a job alert for this search

    Solution Specialist • Red Deer, AB, CA

    Similar jobs
    ESL Private Tutoring Jobs Blackfalds

    ESL Private Tutoring Jobs Blackfalds

    Superprof • Blackfalds, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative / Account Manager

    Sales Representative / Account Manager

    NetHire • Red Deer, AB, Canada
    Full-time
    We are looking for a highly motivated sales professional to join our growing team.We are a fast growing tech company, and we are looking for a talented, energetic and self-motivated Sales Represent...Show more
    Last updated: 12 days ago • Promoted
    Retail Sales Associate, English Estate

    Retail Sales Associate, English Estate

    Best Buy Express • Lacombe, AB, Canada
    Full-time
    Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our peopl...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Lacombe, Alberta
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Sales Representative - Work From Home

    Benefits Sales Representative - Work From Home

    Lyse Agency • Red Deer, AB, Canada
    Remote
    Full-time
    Crafting Brighter Futures for Families.Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose : ensuring a br...Show more
    Last updated: 23 hours ago • Promoted
    Contents Technician

    Contents Technician

    Paul Davis of Red Deer • T4E 1B4, AB, Canada
    Full-time
    Paid IICRC Certification Training.Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and p...Show more
    Last updated: 30+ days ago • Promoted
    Customer Solutions Specialist

    Customer Solutions Specialist

    goeasy Ltd • Red Deer
    Full-time
    Joineasyhome— Canada’s largest lease-to-own business and a proud part of the goeasy family.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized ...Show more
    Last updated: 8 days ago • Promoted
    Customer Solutions Specialist

    Customer Solutions Specialist

    easyhome • Red Deer, AB, Canada
    Full-time
    Join easyhome — Canada’s largest lease-to-own business and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recog...Show more
    Last updated: 22 days ago • Promoted
    ESL Private Tutoring Jobs Ponoka

    ESL Private Tutoring Jobs Ponoka

    Superprof • Ponoka, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Coordinator (Healthcare)

    Client Service Coordinator (Healthcare)

    Careica Health • Red Deer, AB, Canada
    Full-time
    CLIENT SERVICE COORDINATOR : A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!.Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part ...Show more
    Last updated: 30+ days ago • Promoted
    Real Estate Sales Specialist

    Real Estate Sales Specialist

    Lapp Realty • Red Deer, AB, Canada
    Full-time
    We are looking for dedicated Real Estate Sales Agents who are motivated and passionate about making the home-buying experience as simple and streamlined as it can be. We need people to join our dyna...Show more
    Last updated: 30+ days ago • Promoted
    Customer Solutions Specialist

    Customer Solutions Specialist

    goeasy Ltd. • Red Deer
    Full-time
    Join easyhome — Canada’s largest lease‑to‑own business and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it.We’ve...Show more
    Last updated: 7 days ago • Promoted
    Customer Solutions Specialist : Sales, Service & Accounts

    Customer Solutions Specialist : Sales, Service & Accounts

    goeasy Ltd. • Red Deer
    Full-time
    A leading lease-to-own company in Red Deer seeks a Customer Solutions Specialist.In this entry-level full-time position, you'll engage customers, manage accounts, and enhance sales.Ideal candidates...Show more
    Last updated: 7 days ago • Promoted
    Appointment Setter - Work From Home - 60k / Year

    Appointment Setter - Work From Home - 60k / Year

    Spade Recruiting • Ponoka, Alberta
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • Lacombe, Alberta
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Savers / Value Village • Red Deer, AB, Canada
    Full-time +1
    Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show more
    Last updated: 30+ days ago • Promoted
    Customer Solutions & Sales Specialist

    Customer Solutions & Sales Specialist

    goeasy Ltd • Red Deer
    Full-time
    A leading lease-to-own company in Red Deer, Alberta, is seeking a Customer Solutions Specialist to engage with customers, manage accounts, and ensure effective retail operations.The ideal candidate...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Ponoka, Alberta
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted