Clinical Specialist, EQI

ABOUT THE ROLE :

Accreditation Canada (AC) is searching for an exceptional Echocardiography Clinical Specialist who shares our passion for achieving quality health services for all.

In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

Main Responsibilities :

• Applying specialized experience with echocardiography, you will support the EQI Program by positively engaging with client facilities and supporting them throughout the accreditation process life cycle.
• You will collaborate with the team on aspects of the EQI Program site assessment, including but not limited to coordination of physician reviewers;
• case management activities, timely reporting the Site Reviewers’ assessments, observations and recommendations using approved processes and tools;

site visit follow-up activities and communications.

• Support the development of EQI reports following the site visits and ensure they provide clinically meaningful feedback on opportunities for improving the quality of echocardiography services.
• Applying education and experience, along with skills of effective written and verbal communication, to champion, quality improvement and change management among stakeholders.
• You support the development, implementation, and optimization of internal business processes.
• You provide advice and work collaboratively on strategic initiatives aimed at strengthening strategic capabilities across the organization.
• You may mentor and guide the work of junior staff, providing performance coaching and feedback.
• Our team has rich talent and deep expertise to strengthen and support you in your role.

Must Have Qualifications :

• Bachelor’s Degree in a health system related field.
• Minimum 5 years of clinical experience with specialization in cardiac and / or echocardiography.
• Robust technical knowledge of manufacturer specific ultrasound equipment.
• Proven ability to work in a fast-paced, collaborative environment.
• Strong MS Office skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Effective interpersonal skills.

Desired Qualifications :

• Understand the Canadian health ecosystem and the challenges it faces.
• Have actively participated in the EQI program.
• Have technical knowledge of MS Office, including Teams.
• Are enthusiastic and passionate! (We have an ambitious mission, and it will be our collective energy that will get us there.

We’re looking for someone who cares about what they do!)

WHAT YOU CAN EXPECT :

In Your First 30-90 Days :

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role .

What We Can Offer To You :

• Hybrid work model.
• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office closure during last week of December.
• Professional development support.
• A culture that measures and values psychological safety, inclusion and engagement.

WHO WE ARE AND WHAT WE DO :

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations.

Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents.

Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.