ADMINISTRATION - Office Administrator Paediatric Clinic

ADMINISTRATION - Office Administrator Paediatric Clinic

Date : Thursday, September 5, 2024

Why Join MCA Dental Group?

Our Values :

• We partner with entrepreneurial dentists across Canada to grow their regions through acquisitions and organic growth.
• We step up and lift others up. Our commitment to excellence is matched by our dedication to support and empower every member of our team.
• We set goals and relentlessly pursue them. Each target we set is a promise to ourselves and our clients that we will strive tirelessly to achieve and surpass.
• We build better every time. With innovation and refinement in every endeavor, we are committed to elevating the standard of our work consistently.
• We care about outcomes over egos. We prioritize what we can accomplish together, celebrating the results of our collective effort above individual contributions.

About Us :

We are a busy dental clinic, committed to providing excellent dental care to our patients in a paediatric clinic. We believe in using the latest technology and techniques to ensure the best possible treatment outcomes for our patients.

The Role :

We are seeking a FT Dental Administrator to join our team. The hours are Monday to Friday 8am-5pm . The candidate must have 3 years experience as a Dental Administrator.

Responsibilities :

• As one of the first points of contact for patients at the clinic, you will be a key team member ensuring patients are warmly greeted and promptly assisted :
• Verify and update patient information for each scheduled appointment.
• Mark patients as arrived for their appointment.
• Communicate with patients while they wait, including letting them know if the schedule is running late.
• Ensure the reception area is well presented, welcoming, and organized.
• Accurately input all patient information into dental software, gathering relevant details and appropriately completing all required record keeping.
• Manage incoming calls and direct appropriately.
• Return messages in a timely manner.
• Optimize the patient appointment schedule efficiency.
• Manage the patient re-care system.
• Place patient follow-up calls after treatment as required.
• Handle patient calls and inquiries about appointments, confirmations, changes, and cancellations.
• Process patient referrals and other patient-related correspondence.
• Maintain professional and respectful relationships with patients, colleagues, and other dental and medical professionals.
• Handle patient records and email correspondence in compliance with privacy and security requirements.
• Interact with insurance companies, including sending and receiving pre-determinations.
• Respect office policies surrounding payment plans and collecting payments.
• Assist the Treatment Coordinator and Office Manager with additional duties, such as :
• Communicating with patients about the cost of large treatment plans prior to their appointments.
• Tracking various data points and creating reports as required.
• Assisting with accounts receivables.
• Print and balance end of day, including checking that end of day dental software reports match POS reports.
• Complete bank deposits at the end of day as required.
• Collect and receive payments from patients and insurance companies and accurately record in the ledger.
• Understand and adhere to legislated health and safety requirements.
• Attend team meetings and contribute as required.
• Receive and dispatch lab cases appropriately.

Qualifications : 3 Years experience as a Dental Administrator.

What we offer :

• Competitive wages.
• Free ample parking.
• Employee social events.
• Benefits for eligible employees.
• Profit sharing plan for eligible employees.
• Uniform allowance for eligible employees.

If you are a dedicated Administrative Professional who is passionate about dental health and patient care, we would love to hear from you.

Please apply with your resume and cover letter. We thank all applicants for their interest, but only those selected for an interview will be contacted.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Job Types : Full-time Permanent

Pay : $25-$30 per hour

Expected hours : 32-40 per week

Schedule :

8 hour shift, Day shift, Monday to Friday, No weekends

Work Location : In person

MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.

About MCA Dental Group : Our vision is to provide dentists with the autonomy they need to pursue their passion in dentistry.

Joining our team means stepping into a world of opportunity, where diversity enriches our work environment, and competitive compensation reflects our appreciation for your expertise.

Access to mentorship opportunities is available and encouraged. We’re committed to providing a pathway to achieve professional aspirations in a supportive and dynamic setting.

Discover the difference of working with us, where your potential can truly flourish.

• Job Family : ADMINISTRATIVE
• Pay Type : Hourly
• Travel Required : No
• Required Education : High School
• Job Start Date : Monday, September 16, 2024

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