Operations Specialist II

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?

Do you have outstanding relationships and a creative streak?

If so, this role may be for you!

The details of this role that will help you decide if it’s the right move for you

• Location : Toronto, ON
• Salary : $19.77hour
• Global opportunities for professional growth and developmen

Advantages

You will have an opportunity to work with a leading employer in the local market.

Responsibilities

• Repair, verify / authorize and release electronic payments on both Global Bulk Payment System & GBS Global banking System)
• Monitoring daily workflow within the team, adjusting as necessary
• Review and respond to investigations for same day wires and other queries ensuring timelines and client expectations are met
• Monitor payment queues to ensure all items are processed timely and cleared by end of processing day
• Provide effective coaching and guidance to employees within the group regarding procedural, technical and / or operational changes
• Drive process improvements to increase efficiency and timeliness metrics
• Process Exotic Currency payments
• File, and send files to offsite storage and maintain storage records
• Process manual payments / accounting entries
• Process Electronic Funds Transfer (EFT) files
• Handle other payment process-related duties / functions as assigned including Data Entry into various systems supported
• Act as a resource on User Acceptance testing (UAT) and Performance Acceptance Testing on AS400 and GBS platform
• Provide input on application to Local Canadian International Payment Rules and regulations (LVTS / ACSS / FEDWIRE and others)
• Maintain operational controls

Qualifications

• Three to five years of experience in payments processing with financial institutions
• Working knowledge of Global Bulk Payment System & Global banking System
• Knowledge of payment process and Canadian clearing systems / rules
• Familiarity with SWIFT messages and proper formatting
• Strong Accounting skills
• Strong people and customer service skills
• Proven track record in independent handling of projects or initiatives
• Proficiency with Excel, Word, SWIFT Alliance systems and keyboarding skills
• Excellent communication and problem-solving skills
• Demonstrated initiative and the ability to work with minimal supervision
• Team player with demonstrated leadership skills
• Ability to meet established deadlines in a fast-paced environment
• Willingness to learn and take on new tasks, as required
• Availability to work various shifts, Statutory Holidays, and weekends, as required
• Post-secondary education however, not necessary
• Ability to write test scripts and participate in User Acceptance testing and other payment system testing, as required
• Strong problem-solving skills and ability to multi-task and identify root cause of payment failures or errors
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world

Summary

Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.