Customer Service RepresentativeExpand Reach Inc. • Woodbridge, ON, Canada
Customer Service Representative
Expand Reach Inc. • Woodbridge, ON, Canada
5 days ago
Job type
- Full-time
- Permanent
Job descriptionMaintain and audit real-time inventory reports to ensure product availability matches sales commitments. Liaise with the Shipping department to coordinate freight and logistics schedules. Serve as the primary point of contact for customer inquiries regarding pricing, availability, and delivery timelines. Manage quality concerns or returns by documenting issues and coordinating solutions with internal technical teams. Partner with Production Scheduling to understand lead times and with Finance to resolve billing discrepancies. Provide independent analysis to prioritize urgent orders and manage high-volume daily workflows. High School Diploma required; Diploma or degree in Business, Supply Chain, or a related field is highly preferred. 2+ years of relevant customer service experience in a manufacturing environment is preferred Advanced proficiency in the Microsoft Office Suite (specifically Outlook and Excel) Hands-on experience with ERP software is required; specific knowledge of Syspro is an asset Strong verbal and written communication to articulate detailed technical information and production, shipping, and technical data clearly to customers while maintaining a professional and polished demeanor. A proven track record of acting as a professional liaison between internal departments, including Production Scheduling, Shipping, Inventory, and Finance . Strong independent judgment and problem-solving skills to effectively prioritize high-volume sales orders and resolve logistical bottlenecks. Demonstrated ability to remain focused and accurate in a fast-paced office environment subject to frequent interruptions and shifting priorities. Exceptional organizational skills with the discipline to meet strict daily, weekly, and month-end deadlines.
Our client, a leading manufacturer in the building products industry, is currently searching for a Customer Service Representative to join their team immediately on a permanent full-time basis.
You will be joining a well-recognized team of experts who are leaders in the building products industry. This is a 100% in-office position working out of their facility in Woodbridge, Ontario.
Role and Responsibilities
End-to-End Order Management :
- Execute the full order cycle, including data entry for orders received via EDI, Email, and Fax .
- Monitor order status throughout the production stages, proactively identifying and resolving potential delays.
- Generate accurate invoices and manage the distribution of essential shipping documentation.
Inventory & Logistics Coordination :
Customer Advocacy & Quality Support :
Cross-Functional Collaboration :
Qualifications :
If you believe you are a qualified candidate for this position and would like to pursue this opportunity, please apply to this position by sending your resume to alan.hung@expandreach.ca!
For more information, please contact :
Alan Hung, Recruitment Lead
Expand Reach Inc.
905-415-8828 x5002
Create a job alert for this search
Customer Service Representative • Woodbridge, ON, Canada
Similar jobs
Customer Service Representative.For over 75 years, Arriscraft Canada Brick has manufactured stone and brick for commercial and residential projects.
Our products offer architects, builders, and owne...Show more
Job Description – Customer Service Representative Title Customer Service Representative Reports To Office Coordinator Summary The Customer Service Representative (CSR) is responsible f...Show more
Looking for a new Career in Insurance? Or just looking for a change from your current role?.Partial Work Remote / Work from Home Available.
Are you a self-driven, energetic and passionate individual ...Show more
Tsubaki of Canada Limited is looking for a detail-orientated Customer Service Representative.This is a multi-function role that requires an individual to work with a number of different departments...Show more
If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.
The people who work here are special, and that&...Show more
Customer Service Representative.Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life s...Show more
Job Summary : The Customer Service Representative Senior Tier acts as the liaison between the clients, suppliers and operations department.
Acting as first point of contact for the client and resolve...Show more
The Protege Co - Face-to-Face Fundraising Opportunity •.The Protege Co, is seeking passionate and driven individuals to join our Face-to-Face Fundraising team in.
As a Fundraiser, you will connect wi...Show more
Construction Products Customer Service Representative# ## •The Company •Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things.We’re a fast gro...Show more
Support, you will play a crucial role in supporting the sales operations by managing quotes, processing orders, and maintaining strong relationships with customers.
This position focuses on sales su...Show more
The Customer Representative serves as a direct point of contact for Garland’s customers and is responsible for promoting, increasing, developing, facilitating, and maintaining customer sales and cu...Show more
Hot job openings, fresh out of the oven!.We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of th...Show more
Utilize our CRM system (Service Assistant) to log calls, update customer accounts, and maintain accurate records.Contact customers to notify them of upcoming services, process data entry, and link ...Show more
Our state-of-the-art contact center is the heartbeat of.Join one of the country’s fastest-growing companies and be part of something extraordinary.
At goeasy, our people and culture are at the...Show more
Customer Service Representative (CSR).The Customer Service Representative serves as the primary point of contact for clients, managing the full order-to-delivery lifecycle.This role involves proces...Show more
Entry-Level | Leadership Track | Paid Training.Mississauga | Etobicoke | Oakville | North York.Monday–Friday, 11 : 00 AM–7 : 30 PM.
OTE $800–$1,200 per week.Students & recent gradu...Show more
Value Proposition • • As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers...Show more
Customer Service Representative - Desjardins Insurance Agent Team Member.Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace ch...Show more
Bilingual Customer Service Representative
Arriscraft Canada, Inc. • Burlington, ON, Canada
Full-time
Last updated: 12 days ago • Promoted
Customer Service Representative
PH Vitres D'auto • Woodbridge, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Insurance Sales Representative
Grant Leslie Insurance Agency • Oakville, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Tsubaki of Canada Ltd. • Mississauga, ON, Canada
Full-time
Last updated: 21 hours ago • Promoted • New!
Customer Service Representative
Farm Boy Inc. • Oakville, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Mircom Group of Companies • Vaughan, ON, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Customer Service Representative Senior
ADLI Logistics • Brampton, ON, Canada
Full-time
Last updated: 6 days ago • Promoted
Customer Services Representative
17278616 CANADA INC. • Mississauga, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Construction Products Customer Service Representative
Elkay • Burlington, Halton Region, CA
Full-time
Last updated: 11 days ago • Promoted
Customer Service Representative / Sales Support - Carbon Steel Parts
Just Sales Jobs • Brampton, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Representative
Garland Canada Inc. • Mississauga, ON, Canada
Full-time
Last updated: 1 day ago • Promoted
Customer Service Representative (Mississauga)
Domino's Pizza Canada • Mississauga, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Nutri-Buzz Canada Inc. • Mississauga, ON, Canada
Full-time
Last updated: 13 days ago • Promoted
Customer Service Representative
goeasy • Mississauga, ON, Canada
Full-time
Last updated: 21 days ago • Promoted
Customer Service Representative
Continental Paper Grading • Mississauga, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
The FLARE • Mississauga, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative, Equipment
Medline Industries, LP. • Mississauga, Peel Region, CA
Permanent
Last updated: 3 days ago • Promoted
Customer Service Representative
Aleem Ravji Insurance and Financial Services • Bradford, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted