Assistant Director of eHealth Services (1-Year Fixed Term Contract)

SUMMARY

The Assistant Director (AD) provides the Director of eHealth with decision support service management expertise and administrative follow-up on telemedicine project priorities. The AD oversees and supports work performed by the Community Telemedicine Coordinator (CTC) Supervisor and the Community Engagement and Education Coordinator and is tasked with moving KO eHealths strategic plan forward. The AD works with KO eHealths Clinical Services Lead and project leads in allied organizations to ensure that new initiatives adopt interoperable business processes meet shared objectives and are completed on time and within budget. The AD is responsible for managing the privacy and security portfolio and coordinating routine tasks such as compiling performance reports monitoring and tracking budgetary expenditures and updating service level agreements. The AD oversees the scalability and sustainability of services delivered by KO eHealth for its -affiliated First Nations. It is the Assistant Directors responsibility to inform the Director of eHealth about projects or processes that are underperforming reaching scalability limits or may be difficult to sustain over time. Finally the AD manages stakeholder engagement (newsletters social media annual reports) and ensures that the KO eHealth Telemedicine brand consistently aligns with community expectations for cultural competence and quality health service delivery.

RESPONSIBILITIES

• Providing the Director of eHealth with decision support .

Oversees the compilation of reports that will assist the Director with service planning and project decisions : project updates performance dashboards quarterly budgetary reports

Oversees and supports the CTC Supervisor (CTCS) by ensuring that community-based processes and staff are compliant with FOIPA and PHIPPA health privacy guidelines.

Provides oversight by ensuring that all new initiatives adopt interoperable business processes meet shared KO eHealth and partner objectives and are completed on time and within budget.

Drafts an annual plan and budget that anticipates creation distribution and support for information products that clarify KO eHealths vision and priorities and highlight its value proposition (e.g. quarterly newsletters tweets social media campaigns and annual reports) The plan will incorporate culturally resonant methods to convey messages e.g. Elders northern relevant success stories

Is KO eHealths single point-of-contact in the event that private and personal health information is inadvertently made available as a result of a KO eHealth or KO eHealth contracted third party business process or technology failure.

Works with the Director and the Clinical Services Lead to determine which metrics best demonstrate the KO eHealth value proposition.

In consultation with key staff defines quality across KO eHealth business areas : administration scheduling community delivery training clinical service development privacy and security

KNOWLEDGE SKILLS AND ABILITIES

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1