Associate Manager

Summary

The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store while maintaining brand standards. This role acts as a key decision maker in the absence of the General Manager and focuses on operational excellence, talent development, and customer experience.

Responsibilities

• Support General Manager in analyzing business trends and developing store initiatives
• Educate team on sales and profit performance tools and resources
• Create and uphold a consistent customer experience aligned to brand expectations
• Assist in client development strategy and lead community outreach
• Execute talent strategy and participate in recruitment and networking
• Provide coaching, feedback and development opportunities to staff
• Manage store processes including inventory control to achieve shrink goals
• Champion use of technology and new selling techniques to drive results
• Ensure sales floor and store standards exceed expectations

Requirements

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