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Administrative Coordinator
Administrative CoordinatorUnited Services Group • Brampton, Peel Region, CA
Administrative Coordinator

Administrative Coordinator

United Services Group • Brampton, Peel Region, CA
2 days ago
Job type
  • Full-time
Job description

Posted Friday, October 14, 2022 at 4 : 00 AM

Job Summary

Coordinate the Maintenance services, and other Ad Hoc Work as requested by our customers. Also assist in sales by creating strong relationships with the customer to meet and / or exceed their expectations in an efficient and cost-effective manner.

Primary Responsibilities

  • Maintain, accept, reply, and update systems information as required
  • Locate and hire contractors to complete specific work requested by customer.
  • Follow-up with Subcontractors on work progress and communicate results to the customer.
  • Assist with regular monthly billing. Follow up with contractors regarding invoicing and contracts, WSIB, etc.
  • Upon completing the job, collect all required documentation (sign off or photos) including invoices from the subcontractor in order to complete the Billing process.
  • Process invoices from contractors and bill the customers according to UCSL’s accounting procedures.
  • Ensure health and safety compliance.
  • Work on systems and complete all work orders
  • Review all inbound requests and work orders and distribute accordingly to the appropriate personnel, follow-up to ensure all requests have been revised, completed, confirmed.
  • Follow-up on work status
  • Work closely with accounting to ensure billing is done on a timely and accurate basis
  • Support National Services team, attend weekly meetings, complete monthly Quality Report.
  • Create quotations required for your manager.

Customer Service

  • Ensure customer is always satisfied with quality of service being performed in their location.
  • Respond immediately to all customer concerns and requests.
  • As a United representative, project a professional image in your day to day interactions with customers, including but not limited to (UCSL dress code, communication etiquette, preparation for meetings, timely responses, follow-ups and sense of urgency.
  • Technology & Assets

    Responsible for managing business using United technologies provided (Salesforce / SAP / Outlook). Responsible for asset management

    Additional Responsibilities

    Perform all daily functions in alignment with company mission, vision, and values. Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners

    Job Requirements and Expectation

  • Available to address customer, and / or Subcontractors needs and concerns in a timely manner.
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work flexible shifts as may be required.
  • Skills

  • Intermediate financial knowledge
  • Strong verbal and written communication skills
  • Superior time management and problem-solving skills
  • Being proactive in dealing with daily issues and concerns
  • Computer competency
  • Ability to work independently
  • Ability to exude positive attitude and promote a healthy work environment
  • Education / Experience

  • Post-secondary education in Business Administration or related field
  • Job Summary

    Coordinate the Maintenance services, and other Ad Hoc Work as requested by our customers. Also assist in sales by creating strong relationships with the customer to meet and / or exceed their expectations in an efficient and cost-effective manner.

    Duties and Responsibilities

    Primary Responsibilities

  • Maintain, accept, reply, and update systems information as required
  • Locate and hire contractors to complete specific work requested by customer.
  • Follow-up with Subcontractors on work progress and communicate results to the customer.
  • Assist with regular monthly billing. Follow up with contractors regarding invoicing and contracts, WSIB, etc.
  • Upon completing the job, collect all required documentation (sign off or photos) including invoices from the subcontractor in order to complete the Billing process.
  • Process invoices from contractors and bill the customers according to UCSL’s accounting procedures.
  • Ensure health and safety compliance.
  • Work on systems and complete all work orders
  • Review all inbound requests and work orders and distribute accordingly to the appropriate personnel, follow-up to ensure all requests have been revised, completed, confirmed.
  • Follow-up on work status
  • Work closely with accounting to ensure billing is done on a timely and accurate basis
  • Support National Services team, attend weekly meetings, complete monthly Quality Report.
  • Create quotations required for your manager.
  • Customer Service

  • Ensure customer is always satisfied with quality of service being performed in their location.
  • Respond immediately to all customer concerns and requests.
  • As a United representative, project a professional image in your day to day interactions with customers, including but not limited to (UCSL dress code, communication etiquette, preparation for meetings, timely responses, follow-ups and sense of urgency.
  • Technology & Assets

    Responsible for managing business using United technologies provided (Salesforce / SAP / Outlook). Responsible for asset management

    Additional Responsibilities

    Perform all daily functions in alignment with company mission, vision, and values. Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners

    Job Requirements and Expectation

  • Available to address customer, and / or Subcontractors needs and concerns in a timely manner.
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work flexible shifts as may be required.
  • Skills

  • Intermediate financial knowledge
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Superior time management and problem-solving skills
  • Being proactive in dealing with daily issues and concerns
  • Computer competency
  • Ability to work independently
  • Ability to exude positive attitude and promote a healthy work environment
  • Education / Experience

  • Post-secondary education in Business Administration or related field
  • Minimum of 5 years’ administrative experience

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